• Project management: Overseeing projects from start to finish, ensuring successful implementation and delivery.• Project planning, designing, procurement, and implementation: Taking a proactive role in planning and executing projects, ensuring they meet customer requirements and are implemented efficiently.• Studying IT requirements of customers and providing effective solutions: Conducting thorough assessments of customer needs, recommending appropriate IT solutions, and implementing them to meet customer satisfaction.• Coordinating with vendors, suppliers, and service providers: Building and maintaining strong relationships with external partners to ensure smooth collaboration and effective delivery of services.• Working on multiple IT products: Demonstrating versatility and expertise across various IT products, staying updated on the latest technologies and trends.

• Managed and maintained the company's network infrastructure, including LAN, WAN, and server environments.• Conducted regular network performance monitoring and implemented optimizations to enhance reliability and speed.• Oversaw system administration tasks, including server provisioning, user management, and data backup.• Provided technical support and troubleshooting for hardware, software, and network issues.• Led the implementation of various IT projects, ensuring timely delivery and adherence to budgetary constraints.• Collaborated with cross-functional teams and external vendors to design and implement IT solutions aligned with business requirements.• Developed and implemented IT security measures to protect systems and data from threats and vulnerabilities.• Prepared and presented reports on network performance, project status, and IT infrastructure updates to senior management.Recent Projects:• Upgraded the network infrastructure kingdom-wide, including replacing Nortel equipment with Cisco, implementing a new design with redundancy, 40g and 10g data center and campus core, 40G top-of-the-rack switches, access switch replacements, and upgrading backbone fiber to support 10g. Also performed rearrangements of data cabinets.• Replaced UTM Cyberoam with Fortigate 600d and Fortigate 101e across the kingdom.• Migrated from Exchange 2013 to Exchange 2019 on VMware platform.• Hosted the Exchange server on a leased cloud server for improved uptime.Notable Past Projects:• Migrated the Microsoft Infrastructure to Windows 2012 and Exchange 2013.• Implemented SSL VPN using Juniper MAG 4610.• Deployed Veeam Backup solution for virtual servers.• Implemented backup solutions using QNAP Storage and Symantec Exec backup.• Established a single domain infrastructure based on Microsoft products (Windows 2008, Exchange 2010, TMG, DPM).• Replaced Fortinet with Cyberoam UTM kingdom-wide for enhanced security.