Quality Controller
First Data/ Citigroup (Randstad) Corporation Usa
New Castle, Delaware
- Prepare various reports and statistical analysis as final recap for clients as well as Top Management & vice president
- Compile and calculate the daily error reports and disseminate to managers to process 24 hour errors’ correction/Review
- Assist management in dividing the work and distributing it among employees in addition to train and motivate new hires
- Perform quality checks on over 1,000 documents, checks, credit cards for accuracy and approval prior to outsourcing
- Manage quality control of over 3,000 daily of pharmaceutical records and payments with 0% error ratio
- Support Staff at the MINT(Passport Department) outsource, and other departments in high volume seasons as needed