My role as a Senior Safety Supervisor involves overseeing qualified Steward and Response Teams across multiple venues stadiums, ensuring the smooth implementation of safety protocols. I maintain regular and efficient communication with control, facilitating the prompt exchange of crucial information for a coordinated response. Before each event, I conducted thorough Health & Safety assessments, identifying and addressing potential risks while ensuring emergency exit routes and other safety features were fully operational. This ensures compliance at all levels, making sure we are ready to safely open the venue and begin welcoming customers.

As an SIA steward at various stadiums, I upheld rigorous safety and security standards for spectators and staff. With a keen eye for detail and a dedication to professionalism, I managed crowds and enforced venue policies to ensure events ran smoothly. Leveraging my SIA training, I confidently handled diverse situations with diplomacy, prioritising attendee well-being. Whether managing crowd flow, conducting bag checks, or responding to emergencies, I consistently demonstrated reliability and competence in maintaining a secure environment.

As a team member at Marks & Spencer, I have a solid track record of providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction. My effective communication skills, both verbal and written, enable me to engage positively with customers and build trust. I work well within a team, contributing actively to shared objectives and fostering a productive workplace environment. I pay close attention to detail in tasks such as merchandising, inventory management, and transaction processing, ensuring accuracy and efficiency in all operations.