As a highly motivated team leader with a diverse range of skills, I am confident in my ability to drive success for any company. My experience spans across sales, customer service, and technical support. I am also fluent in both English and Arabic, which I believe would be a great asset in the Tech industry.In addition to my practical experience, I hold certifications in IT analysis and project management. Furthermore, I am currently working towards obtaining a diploma in software development to expand my skill set even further.I am eager to bring my skills and experience to a new role in the Tech industry.
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It AnalystRogers Communications Oct 2022 - Jan 2023Toronto, Ontario, Canada -
Technical Support AdvisorTranscom Jul 2021 - Oct 2022Toronto, Ontario, Canada -
Customer Service AgentAsp Incorporated Mar 2018 - Oct 2022Toronto, Ontario, Canada● Collaborated with management to quickly resolve concerns and calls● Responsible for meeting inbound flights, assisting passengers with connecting flights, checking-in passengers and boarding outbound flights● Support customer with Customs related issues● Troubleshoot and reboot Customs machine scanner● Utilized effective teamwork and interpersonal skills to safely achieve company goals and major objectives. -
Customer Support SpecialistThe Logit Group, Inc. Sep 2016 - Jun 2017Toronto, Ontario, Canada● Guided and processed customer orders and inquiries in a fast-paced environment using world-class technology.● Support inbound calls from customers and provided support for Aviva clients● Created tickets for level 2 support with all customer details and issues for additional support.● Patiently communicated with clients and utilized scripted sales strategies, helping to find the best solutions for them.● Demonstrated exceptional sales ability and strong interpersonal skills with a persuasive, positive, and confident approach.
Idris E. Education Details
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Software Development -
Npower CanadaInformation Technology
Frequently Asked Questions about Idris E.
What is Idris E.'s role at the current company?
Idris E.'s current role is Full Stack Web Developer.
What schools did Idris E. attend?
Idris E. attended Lighthouse Labs, Npower Canada.
Not the Idris E. you were looking for?
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Idris Liasu
United States
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