🌟 What I'm Doing: I'm leading the charge in enhancing the search experience with Coveo A.I. and Machine Learning platform. My focus is on deeply understanding user needs and leveraging this insight to steer the development of an intuitive, efficient and relevant search experience .I'm passionate about bridging the gap between technology and user satisfaction, making complex catalogs easily navigable and user-friendly.

__________________Digital Product Development_________________________________Ideate 💡 - Design 🖥 - Prototype 🚼 - Test 🎛 - Release 📤 - Monitor 👀 - Repeat 🔁• Develope innovative solutions by overseeing project development and upkeep of application, SaaS platform (CamSKOOL), and web development, leading to a 25% increase in user engagement and a 15% boost in monthly active users, by strategically leading teams remotely using Jira, Slack and multiple digital platforms• Collaborate with developers to design logic for digital processes and implement tools like Zapier, email marketing platforms, Google Workspace products, and ChatGPT to synchronize efficiency, resulting in a 20% increase in operational efficiency and a 30% growth in email subscribers• Engage with clients to understand their needs, emphasizing stakeholder collaboration and CTA planning; content management across multiple digital platforms to ensure consistency and scale engagement for their 50,000+ subscribers• Manage the entire product lifecycle, from conception to launch, implementing 12 major features and digital web store assets, ensuring their timely release • Architect software testing phase by creating comprehensive test plans, test guides, test requirement forms, and design the digital process for feedback loop cycles, bug tracking, and features release planning for 100+ digital products• Function as a digital system process designer, skilled at wire-framing technical solutions and third-party integrations, focusing on cross-functional team leadership• Practice interacting with Generative A.I. and Large Language Models by integrating them into business processes, emphasizing User Story Creation and prompt directives• Automated content management processes across 8 major digital media platforms, resulting in a 40% time-saving in content deployment and a 20% increase in content consistency

• Startup founder with strong business acumen, documentation, and administrative experience in budgeting, operation control, and filing a provisional patent for CamSKOOL – a Python coded proprietary software• Experience creating product roadmaps from conception to launch, driving product vision, defining go-to-market strategy, and leading design discussions• Used agile methodology to manage projects and collaborated with cross-functional teams to ideate, plan, and improve areas to drive product promotion and add value by implementing over 50 webcam plugin assets for the web store• Effectively communicated user experience requirements, supervised product development, and monitored quality assurance to achieve milestones and meet OKRs to improve the webcam performance by over 80% • Documented software requirements and detailed specifications to guide development and ensure compatibility and functionality through user testing for over 300 beta testers (PC and MacOS)• Strategized, ideated, and successfully deployed core component desktop application that focuses on user-centered products for targeted personas to increase virtual teaching engagement• Collaborated with online teachers to successfully introduce new approach to e-learning and led a remote team to develop an Ed Tech SaaS product, through user-centric strategic development and bootstrapped project executions • Content calendar development and management across multiple digital platforms such as blogs, email design, end-user tutorials, onboarding, digital assets, and user journey to ensure continuity and consistency to scale• Functioned as a copywriter to strategize, create, and implement automated email campaigns and workflow, analyzed user engagement through feedback, trends, and Google Analytics to optimize SEO results• Project manager for website, software application development, WordPress, WooCommerce, and Sumo subscription plan; skilled at planning CTA initiatives to drive engagement

• Digital developed and architected 100+ educational tools to increase engagement and retention in virtual learning spaces by designing gamification reward systems and enhanced digital assets to improve the overall e-learning experience • Collaborated with internal team members to design surveys and feedback forms to collect quantitative and qualitative data from beta users to analyze functionality, compatibility, and usability tests • Created and maintained user interface style guides for development and efficiently communicated design specifications through wireframes and mock-ups for monitoring adherence • Developed user personas through research to understand user experience requirements and website flow to provide unique user-centric SaaS experiences • Designed CamSkool’s user experiences, both on its webcam application interfaces and interactive website; created the virtual gamification systems and digital processes across all platforms • Pursued a user-centered approach to design multiple intuitive control boards, utilized for operating and managing webcam assets and plugins in the webcam from the desktop application • Used prototyping, video editing, and various resources to design user interactions, animations, tutorials and on boarding experiences for smooth adaptability and concept translation

• Leading Kaboomracks digital transformation from a telegram front facing business to a full professional responsive e-commerce website• Conducted user research to gather insights and optimize functionality, user experience, and performance during the testing phase• Remote project manager, supervise the development and maintenance of an OMS platform, responsive websites, a Shopify store, and Telegram BOTs through effective planning, organization, and facilitation of teams• Experiences in creating project plans and project charters by gathering requirements, specifications for development and advocating as the stakeholder’s liaison to report performance metrics such as a 43% increase in users from organic search• Tactical assist as UI/UX Designer, SEO Copywriter, and Digital Branding Manager to improve and enhance Kaboomracks’ digital experiences by taking the website from 2 pages to over 20 plus pages and counting• Communicate with stakeholders to provide comprehensive summaries, analyses, and solutions that align with company goals and objectives• Uses web building form platforms and other digital development systems to optimize logistical solutions and third-party integrations to increase customer satisfaction• Implement Agile and Scrum practices to deliver value and efficiently manage the web platform responsible for $2-3 Million dollars in average sales transactions per month• Backlog management and refinement: daily analyzation and prioritization of bugs, feature requests, and other issues across multiple departments; building processes to improve QA• Collaborate with cross-functional teams in plan and execute e-Commerce projects to meet specific goals and timelines; analyzing data and using it to make informed decisions• Experienced Project Manager with proficiency in Salesforce, responsible for overseeing and coordinating projects, leveraging platform capabilities to streamline processes, enhance collaboration and drive successful project.

Teacher—Speaking, Reading, and Writing English Teacher.• Teach speakers on proper English grammar and speaking skills.• Help students understands the basics of English language composition.• Timely correct students grammatically and verbal errors • Conduct Weekly assessment test of students skill level and improvements

English Teacher for all level from 4 years old to College students• Create weekly lesson plans with topics, objectives, goals, and materials.• Introduce daily phrases, expressions, and idioms that English speakers commonly use.• Intermediate Level: Discuss simple subjects that are easy for students to engage; introduce few new words and grammar corrections.• Advance Level: Read short 2 paragraphs essays and discuss, Review and define new words, review and explain context & content, occasionally Q&A, introduce and explore basic and various ways of expressing, responding, stating, questioning, etc.• Special Level: Read a news article everyday from sources such as: BBC, CNN, WASHINGTONPOST etc; define vocabularies and explain connotation if need be, discuss the article and encourage students to provide their thoughts and add other comments, occasionally classes are orchestrated by free style conversation where students are encouraged to discuss any range of topics. • Organize monthly gathering outside of class when students can practice their casual conversation skills with native speakers in a natural setting.

High school Teacher for Government and Politics• Designed and implemented a semester long curriculum map for Government and Politics course.Varsity Basketball Head Coach• Create and planned a Government and Politics course guide document for the Social Studies department.• Formatted a grading rubric for projects, reading comprehensions, and classwork.• Designed all Government and Politics assessments material (Classwork, Quizzes, Homework, Tests, Exams, and Projects).• Planned and summited weekly lesson plans department head.