Idris Mobark Idris Mohamed
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Idris Mobark Idris Mohamed Email & Phone Number

Technical Support Engineer at 2B OPERATING PETROLEUM COMPANY
Location: Riyadh, Saudi Arabia, Saudi Arabia 2 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
2B OPERATING PETROLEUM COMPANY
Role
Technical Support Engineer
Location
Riyadh, Saudi Arabia, Saudi Arabia
Company size
89 employees

Who is Idris Mobark Idris Mohamed? Overview

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Quick answer

Idris Mobark Idris Mohamed is listed as Technical Support Engineer at 2B OPERATING PETROLEUM COMPANY, a company with 89 employees, based in Riyadh, Saudi Arabia, Saudi Arabia. AeroLeads shows a matched LinkedIn profile for Idris Mobark Idris Mohamed.

Idris Mobark Idris Mohamed previously worked as Information Technology Help Desk at Greater Nile Petroleum Operating Company (Gnpoc). Idris Mobark Idris Mohamed holds Bachelor First Class Honors, Bachelor At Information Technology And Computer Science, 4 from Sharq El Niel College. - Khartoum Sudan.

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2B OPERATING PETROLEUM COMPANY

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Profile bio

About Idris Mobark Idris Mohamed

I work as a Technical Support Engineer in 2B OPCO, and during my tenure (in Greater Nile Petroleum Company and 2B OPCO), I have gained commendable knowledge and experience. My duties include: • Operating Systems: Microsoft Windows XP, 7, 8, 10; Windows Server 2012-2019 Administration (Active Directory, DNS, Group Policy) • Network and Connectivity: TCP/IP, DNS, DHCP, WIFI, Troubleshooting, LAN/WAN/VPN Support • Security and Software: Symantec Endpoint Security Antivirus Maintenance, Advanced Software Troubleshooting • Hardware: HP Proliant Family Server Maintenance • Others: VOIP Phone Network Maintenance, Printer, Scanner, Microsoft Exchange Server Mail Platform, Mailbox Management.• Certified in: CCNA, ITIL, VCA, IOT, MCSE 2012, MCSA 2012. • Committed to keeping up with industry trends in the rapidly evolving IT industry.Please see my profile.

Current workplace

Idris Mobark Idris Mohamed's current company

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2B OPERATING PETROLEUM COMPANY
2B Operating Petroleum Company
Technical Support Engineer
khartoum, khartoum, sudan
Website
2bopco.com
Employees
89
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2 roles

Idris Mobark Idris Mohamed work experience

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Technical Support Engineer

Current
2B Operating Petroleum Company

Khartoum State, Sudan

  • Managed a ticketing system of 30+ tickets per day, prioritizing and resolving user issues related to hardware, software, and network connectivity.
  • Upgraded server infrastructure by installing and configuring Microsoft Windows 2012 Server R2 in the datacenter, leading to a 20% improvement in server performance and uptime.
  • Troubleshooted and resolved LAN, WAN, and VPN connectivity issues for corporate equipment, ensuring seamless remote user access and optimized network connectivity.
  • Utilized advanced Microsoft Office Suite skills to provide efficient user support and resolve software troubleshooting requests.
  • Managed and maintained complex data and voice networks (e.g., VLANs, MPLS), minimizing downtime and ensuring network stability for 2,000+ users.
  • Implemented a new user onboarding process, reducing support tickets related to basic software usage by 30%.
Jan 2021 - Present

Information Technology Help Desk

Greater Nile Petroleum Operating Company (Gnpoc)

Khartoum State, Sudan

  • Collaborated effectively within the ITIL-compliant service desk team to troubleshoot hardware and software issues for a network of 2,000+ users.
  • Streamlined ticketing system processes in the service desk, resulting in a reduced average resolution time for user requests.
  • Enhanced User Satisfaction: Achieved a high user satisfaction rating by providing prompt and effective technical support to users.
  • Successfully set up video conference meetings and configured user applications, demonstrating proficiency in various technologies.
Oct 2017 - Dec 2020
Team & coworkers

Colleagues at 2B OPERATING PETROLEUM COMPANY

Other employees you can reach at 2bopco.com. View company contacts for 89 employees →

AG Abbas Gadallah Abbas Gadallah Colleague at 2B Operating Petroleum CompanySudan, Sudan View → HA Hussein Ali Al Sayed Hussein Ali Al Sayed Colleague at 2B Operating Petroleum CompanyGiza, Al Jizah, Egypt, Egypt View → AE Ali Elsiddig Ali Elsiddig Colleague at 2B Operating Petroleum CompanySaudi Arabia, Saudi Arabia View → AE Alsheikh Edries Abd Alaziz, Cmrp Alsheikh Edries Abd Alaziz, Cmrp Colleague at 2B Operating Petroleum CompanySudan, Sudan View → AE Abulgasim Elfahal Abulgasim Elfahal Colleague at 2B Operating Petroleum CompanySudan, Sudan View → AM Abobakr Mohammed Abobakr Mohammed Colleague at 2B Operating Petroleum CompanyKhartoum, Khartoum State, Sudan, Sudan View → WI Wail Ismail Wail Ismail Colleague at 2B Operating Petroleum CompanyAl Rayyan, Qatar, Qatar View → YA Yousif Adam Yousif Adam Colleague at 2B Operating Petroleum CompanyKhartoum State, Sudan, Sudan View → AA Abdulghani Adam Abdulghani Adam Colleague at 2B Operating Petroleum CompanyAl Jizah, Egypt, Egypt View → AS Atif Salah Atif Salah Colleague at 2B Operating Petroleum CompanyAjman, Ajman Emirate, United Arab Emirates, United Arab Emirates View →
2 education records

Idris Mobark Idris Mohamed education

Bachelor First Class Honors, Bachelor At Information Technology And Computer Science, 4

Sharq El Niel College. - Khartoum Sudan

Bachelor B.Sc. In Information Technology, Information Technology

Sharq El Niel College
FAQ

Frequently asked questions about Idris Mobark Idris Mohamed

Quick answers generated from the profile data available on this page.

What company does Idris Mobark Idris Mohamed work for?

Idris Mobark Idris Mohamed works for 2B OPERATING PETROLEUM COMPANY.

What is Idris Mobark Idris Mohamed's role at 2B OPERATING PETROLEUM COMPANY?

Idris Mobark Idris Mohamed is listed as Technical Support Engineer at 2B OPERATING PETROLEUM COMPANY.

Where is Idris Mobark Idris Mohamed based?

Idris Mobark Idris Mohamed is based in Riyadh, Saudi Arabia, Saudi Arabia while working with 2B OPERATING PETROLEUM COMPANY.

What companies has Idris Mobark Idris Mohamed worked for?

Idris Mobark Idris Mohamed has worked for 2B Operating Petroleum Company and Greater Nile Petroleum Operating Company (Gnpoc).

Who are Idris Mobark Idris Mohamed's colleagues at 2B OPERATING PETROLEUM COMPANY?

Idris Mobark Idris Mohamed's colleagues at 2B OPERATING PETROLEUM COMPANY include Abbas Gadallah, Hussein Ali Al Sayed, Ali Elsiddig, Alsheikh Edries Abd Alaziz, Cmrp, and Abulgasim Elfahal.

How can I contact Idris Mobark Idris Mohamed?

You can use AeroLeads to view verified contact signals for Idris Mobark Idris Mohamed at 2B OPERATING PETROLEUM COMPANY, including work email, phone, and LinkedIn data when available.

What schools did Idris Mobark Idris Mohamed attend?

Idris Mobark Idris Mohamed holds Bachelor First Class Honors, Bachelor At Information Technology And Computer Science, 4 from Sharq El Niel College. - Khartoum Sudan.

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