As a CEO I have acquired knowledge, skills, and experience to build on Supporting Humanity's current reputation as an authoritative, consensus voice, and work with the Board to advance the advocacy programme and mobilise public and political support for a step change in the government's and HSE's response to current failings in the mental health system.Working closely with the Board, as Chief Executive Officer I lead the delivery of the overall strategic and operational plan of SH, implement the organisation's strategy to influence reform of the mental health system in the UK and advise the Board on the strategic development of the organisation.• Work with the Board to grow and sustain Mental Health reform as a national coalition on mental health• Manage Mental Health reform's programme of work.• Act as chief strategist and advisor to the Board on the long-term strategic plan for SH.• Develop and implement campaigns and operational plans to deliver the strategic plan.• Sustain and grow SH membership base and activist network and oversee SH's membership structure.• Oversee and advance the development and implementation of effective lobbying and campaigns programme.• Establish and maintain influencing relationships with key targets and allies.• Act as the primary spokesperson and lead public relations for SH with responsibility for building its image, profile, and reputation in line with Board policy.• Oversee the development and updating of policy positions on behalf of SH.• Represent SH at external forums and on Government committees.• Develop annual operational plans and budget and agree KPIs with the Board.• Ensure adequate measurement systems are in place so KPIs can be monitored and reported on..• Grow and maintain relationships with major donors and funders and sponsors.• Identify grant opportunities and submit grant applications.

Product Manager - Broadband Switching (SOTAP)• Accountable for a key product area within the portfolio.• Lead the development teams through key design, development, trial, and launch phases of taking new products/features to market.• Commercially seek opportunities for new products and capabilities, looking at cost vs benefits, and making recommendations to develop or not.• Create compelling business cases for recommended product elements, including detailed cost/benefit analysis.• Ensure the product value proposition is understood by the customer and the account team.• Manage Product withdrawals, establish rationale, undertake commercial impact assessments, and secure stakeholder support and lead customer/industry engagement.• Able to clearly set out recommendations and influence customers and stakeholders.

I host and present live TV shows on Sky757. Responsible for introducing and interviewing guests, linking segments, and generally holding the show together.As a presenter I work on all kinds of live or recorded programmes, including news and current affairs, sport, chat shows, children's entertainment, game shows, and specialist programmes such as religion and sports psychology.• Hosting shows introduce and interview guests and interact with the audience.• Delivering information to the audience in a manner appropriate to the programme.• Following detailed instructions from the production team to keep everything to plan whilst on air.• Reading from auto-cues, revising a script or sometimes without formal preparation.• Reacting and adapting positively to any issues or changes.• Writing and preparing scripts.• Ability to ‘think on my feet' and ad-lib or improvise from the script when necessary.• Research topics in preparation for the shows.• High levels of concentration and multi-tasking ability.• Excellent communication and presentation skills.• Calmness under pressure and the ability to work to strict deadlines.• Good memory, for recalling facts, figures, and scripts.• Ability to work well with others in the production team and participants/ guests on the programme.• Comfortable and confident in front of the camera and microphone.• Ability and adaptable to build a rapport with people, young, old, and from a wide variety of backgrounds.

Funeral Director and Burial Service for over 6,000 members of the community. Run a graveyard and other community services

I am Responsible to oversee the extensive programme portfolio of health inequalities community engagement skills development – delivering training, developing resources, and providing advice. I coordinate networks of staff involved in health inequalities from across the local place-based systems, undertaking an initial audit of how local place based systems are mobilising their Health Inequalities projects through the effective use of community engagement. I support places to develop evaluation plans to monitor outcomes, and coordinate the quarterly monitoring of health inequalities projects.I work with and support a wide range of health and Local Authority teams to have societal impact through their work. I ensure our work remains relevant and effective by evaluating our capacity building initiatives and training programmes scoping and developing opportunities as required.I conduct a review of the funding allocation process and make recommendations for future funding.I administer the health inequalities funding programme at NEL level including improvement collaborative group sessions and working group meetings.

• I lead responsibility within the borough partnership to ensure that the patient and public voice, equality and diversity, and the sustainability and social value of care services are at the heart of our system and formally considered within local decision-making.• I work closely with the borough's health and wellbeing board in pursuit of the objectives.• Supporting the borough partnership to embed the views of patients and the public in commissioning decisions and the delivery of local services.• Ensuring that the views and voices of patients and the public across neighbourhoods in the boroughs inform each aspect of the borough partnership's work.• Monitoring and reporting on how the borough partnership are working to discharge the CCG'sPatient and public involvement commitment.• Advising the borough partnership on relevant strategies, plans, and communications related toPublic and patient involvement.• Engaging in the monitoring of the quality of local services to ensure that the borough partnershipaddresses issues of patient and public concern.

Delivering key programmes that support commercial goals and comply with the obligations across our 42,000 payphones around the UK, ensuring these valuables are in the right shape to fulfil the Advertising & Media strategy.Manage a number of critical projects from concept to launch to in-life including electrical safety, branding, responses to planning contravention notices and other legal challenges as well as P&L management of the managed and private payphone businesses.

Billing Test Manager Role involves ensuring through rigourous testing, new IT capability driven by the integration progamme to meet the billing needs and not adversely affect the billing customer experience and billing KPI's. Define the billing test scope and test scenario's for integration IT changes to understand what business testing is required based on overall business requirement and the associated change risk.

• Enable the migration of customers and profiles in accordance to the Enterprise Undertakings Regulatory.• Replace key front & back office systems while sustaining and improving customer service.• Ensure development needs of systems are clearly documented and followed up.• Maintains wide network within and across the business carrying out presentations to internal audiences• Supports senior managers within the organisation to position BT and its offerings

• Provide end-to-end test management from developing a brief to successful delivery.• Involve providing cost effective solutions and successful delivery of system technology.• To interact and liaise closely with other functions in order to ensure consistency of testing and results.• To provide analytical and innovative input to projects as well as leading on negotiations.• Working closely with solution designers, delivering solutions on the CCP stack.

• Monitor, maintain and recruit within E-Channels, Complaints, Offline and India (R6) channels.• Support the formulation of the operational resource plans to achieve the agreed standards, working on discreet parts of the process.• Reports to the Programme stakeholders on resource management's operational performance.• Support the forecasting, data modelling and analysis for the long-term resource planning across CCC.• Support the delivery of service standards and cost containment through analysis and delivery of aspects of plan.• Support analysis relating to the alignment of resources to customer demand, modelling the impacts of changes and developments in the areas of recruitment, attrition, skill level, productivity and mix of work.• Model all advisor schedules, allowing analysis to be carried out to ensure that they are at the optimum balance between cost and service.• Reviews demand forecasts across all channels, assessing the impact on delivery.

• Provide support and guidelines during the solution, development and implementation phase in order to deliver improvements.• Lead key business improvements and changes linked directly to the business strategy. • Lead and deliver all aspects of analysis that will lead to the identification of programs/major change initiatives in defined functional disciplines. • Demonstrate the value of using the “Business improvement” approach by helping people to understand what it is and how it will help them to achieve their goals. • Understand the stakeholders’ requirements and provide technical guidance to ensure that they are met.

• An ADSL (Asymmetric Digital Subscriber Line) accredited technician for the main provider within this field• Testing Staff as well as ensuring compliance with the project occupational health, safety and environmental (OHSE) plan.To maintain the telephone network support process and check that all requests for support are dealt with according to agreed procedures. •To provide technical expertise to enable the correct application of operational procedures within the University’s telephone network infrastructure. •To contribute to the planning and implementation of maintenance and installation works following appropriate change management procedures.• Encouraged to grasp the latest concepts through continuous training programmes. • Being the only face to face contact with the customers it has been vital to provide World Class Service in order to maximise customer satisfaction.