Idris Sultan Email & Phone Number

Sydney, Nsw, Au

Macquarie Park, New South Wales, Australia

Primarily engaged for E2E delivery of nbn/Optus/Telstra contracts in design, project, completions,budgeting, and client management.Lead a strong team of project managers, designers, completions coordinator, finance analyst, contractadmins, scopers and business intelligence resources across QLD, NSW & VIC operations.Manage budgeting for each SAM from the receipt of the project to 6, 12, 27 month forecasts volumes and cost to complete.Manage the risk and contingency budgeting with finance, project managers and commercial teams toensure every project has profitability margins.Manage reporting with the clients and internal Exec team to understand profitability and future road map of the project and company’s market presence.A passion driven approach to deliver the project with the most cost effective approach for the client andcommercially viable solution for the company.Strong stakeholder relationship management across MIMA, OMMA, MAC, Ericson, Optus, and Foxtelprojects for BSA.Managing the team with a positive approach to achieve the deliverable s with a sense of responsibilities thatare shared and managed by the project managers and senior resources in every role.A detailed and robust reporting structure is set-up with each team to ensure timely updates are captured and reported to me, any escalations and challenges are recorded and discussed in the weekly hook-up calls set-up with each regions.Manage resource forecasts for contractor and internal resources based on the volumes and premises tobuild.Investigate and analyze Sales feasibility for orders and give feedback on technical, delivery time andcapacity feasibilityProject Manage confirmed orders - and own the responsibility to meet the customer due date and lead-time targetsManage FIR, Construction Plans, Project Costing (BOM/BOQ), As-Built & defects and not limiting tomanaging design issues with NBN Co.

Sydney, Australia

Leading a team of 30 HFC/FTTx network designers with a focus on capacity and performance managementManage E2E delivery of the project including costing, budgeting and financial planning to meet the desired KPI requirements.Responsible for testing, evaluation, integration and configuration of DOCSIS platformsDevelop and Co-ordinate with system field staff all CMTS operations and changes of CMTS & DOCSISdevices to ensure unparalleled customer service and experience. • Provide engineering support for new or existing technologies and current operational initiatives. • Evaluate and consult with senior management regarding DOCSIS Solutions & Services to ensure an excellent customer experience.Communicate with field teams for any additional data / clarification requiredAssist build team while constructionMonitoring design aspects for HFC rolloutProactively analyzing the HFC network for impairmentsLiaising with field technicians to action impairmentsDeveloping and implementing data analytics against network performanceMinimizing customer impacts and achieving defined service levelsHFC Lifecycle management. Support the HFC Design lead to manage introduction of new features, Featurerequests and End of life issues related with outside plant network.HFC new capability requests.Development of Technical requirements aligned to defined HFC outside plant domain scopeDevelopment of HFC domain architecture/ high level design to meet defined technical requirements

Brisbane, Australia

Handling a team of 20 HFC & FTTx designers working in the space of a team leader and SME.Manage E2E delivery of the project including costing, budgeting and financial planning to meet the desiredKPI requirements.Daily hookup calls with all the regional stakeholders regarding the budgets and service management.Daily update call from the contractors, ISGM, Service stream and Vision stream to get theMonitoring quality calibration for the delivery as per Telstra standards.Manage the design and solutions team to deploy FTTN in field.Provide network design document to Telstra field technicians to implement the design on field.Update/ Reserve physical inventory in system for all the available resources Communicate with field teams for any additional data / clarification requiredAssist build team while construction on field with updated information from NPAMS and GDDUnderstand design aspects for copper rollout while keeping a close watch on the service levelsCheck existing plant details in GDD and verify the information in TOMS , NPAMS , RAPID , MapInfo ,TPNIPrepare OSP design for audits before submitting it to the contractors.Validate survey reports and site design received from Field teamInitiate work orders for material and implementation through CONSOLHands on tools – GDD, TOMS, RAPID, CONSOL, NPAMS, Visio, MapInfo, TPNI, Microsoft office.Extensive hands-on experience in plan and design of fiber / copper /HFC network

Dubai (Uae)

Running regular checks on network and data securityIdentifying and acting on opportunities to improve and update software and systemsDeveloping and implementing IT policy and best practice guides for the organizationDesigning training programs and workshops for staffConducting regular system auditsRunning and sharing regular operation system reports with senior staffOverseeing and determining time frames for major IT projects including system updates, upgrades,migrations and outagesManaging and reporting on allocation of IT budgetProviding direction for IT team membersIdentifying opportunities for team training and skills advancement Responsible for following diagrams and written instructions to repair system faults or to set up a systemManage IT staff by recruiting, training and coaching employees, communicating job expectations andappraising their performanceDesign, develop, implement and coordinate systems, policies and proceduresEnsure security of data, network access and backup systemsAct in alignment with user needs and system functionality to contribute to organizational policyIdentify problematic areas and implement strategic solutions in timeAudit systems and assess their outcomesPreserve assets, information security and control structuresHandle annual budget and ensure cost effectiveness

Mumbai

Led a team of 17 technical specialists to provide multi-point site support to the user community in JPMorgan chase for all IT related issuesTrained and mentored new technical specialistCommunicated with business coordinators to ensure their request/needs/complains were addressedManaged E2E delivery of JP Morgan Chase community IT services for the successful delivery of cloudcomputing implementation across 5 sites.Corresponded with IT section, external system vendors like Dell, Avaya, Cisco, Wyse to ensure servicelevel agreements are met with the customerIdentified and advised operational issues in client computer systemsDeveloped procedural documentation to train and guide users for effective use of systems

Mumbai

Monitoring and maintaining computer systems and networks; talking staff/clients through a series of actions, either face to face or over the telephone; troubleshooting system and network problems and diagnosing and solving hardware/software faults; replacing parts as required; providing support, including procedural documentation; following diagrams and written instructions to repair a fault or set up a system; supporting the roll-out of new applications; setting up new users' accounts and profiles and dealing with password issuesSuccessfully conducted sessions for the new Team members to understand the process and quality parameters. Have also provided updates on regular basis with help of presentations to improve my team scores.

Mumbai

MUMBAIHandled a Team of 5 members working on a software which converts Image files into Word filesResponsibilities included completion of the given data files for the day with acute accuracy and precision.

Mumbai

MUMBAIWorking on various projects from TATA and RELIANCE which consisted of FIBER optic laying for most of the areas in MUMBAI providing internet, phone and cable TV connections through a single wire which is thinner than a strand of human hair.

Diploma, Electronics And Telecommunication

Bachelor’S Degree, Electrical, Electronics And Communications Engineering