I am a Certified Microsoft Trainer, Program Manager and Project Manager with extensive expertise. I am skilled in Microsoft Project (MS Office 2007, 2010, 2013, 2016 & 2019), SCCM, hardware maintenance, C# and software development. My strengths are my leadership capabilities, and my capacity to construct positive working relationships with people at all levels of the organization, resulting in successful accomplishment of business objectives. I am an effective IT Project Management Professional with over 5 years of experience and remarkable vendor management capabilities. My passion is improving the quality of client experience, especially when quality, value, efficiency, and cost management are of paramount importance. Idris holds certifications such as Azure Administrator (Cloud Associate), ATT Training (IAMMCT) and Microsoft Certified Trainer.