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• Analyze Grab’s drivers’ behavior data, design and implement drivers’ incentives which value several USD million. • Co-develop customer loyalty strategy with large retail group in Thailand which expected to affect over 10 million customers.• Develop Grab's business in tourist industry by approach 300 hotels & hostels in Bangkok to be partners of Grab• Assists government on Thailand’s digitalization strategy development. Especially on SMEs, startups and social issues.

• Supported on research and analysis for Thailand’s SOE bank strategy and organization transformation.• Assisted on organization structure design from N-1 to N-3 and detailed functional description for each position.• Developed workforce planning model and job evaluation model for HR restructuring plan.

• Work as part of the Business Process Improvement team to maximize the productivity of the organization’s human resources, fixed assets and materials. • Analyze current processes, identify problems and provide cost effective solutions to improve our use of people, processes and technology • Measure benefits of each BPI project in terms of cost savings, revenue increase and work life improvements in the organization • Document according to the BPI department’s standard all projects • Interact and communicate with other departments to gather information, support their projects and communicate change