Imran Dzaferbegovic Email & Phone Number

Round Rock, Tx, Us

Palo Alto, Ca, Us

Lead and managed whole set of Enterprise integration Middleware Tibco suite (over 25 Projects & 5 Domains),combining transition and start up activity during separation activities, Data Center migrations and On-Boarding • Provide integration path for large, complex business projects by leading application development team• Preparing migrations & sizing to existing applications. Lead project meetings with other technical staff and business owners and develop integration layout into existing and future infrastructure. • Drive in all phases of the Software Development Life Cycle (SDLC) of Tibco projects; identify, define, and design implementation requirements into the solution design and ensure proper implementation.• Managed cost reduction in integration by introducing VM concepts and automation, decreasing people and hardware resources close to 25%. Developed multiple onboarding concept via JIRA helping projects to limit startup activities over 30% in compare with standard offering. • Lead and manage the offshore & onsite team of eight developers and engineers responsible for day-to-day project activities, reviewing budget for dedicated project assignments.• Provides Internal HP Businesses and customers with leadership relevant to project implementation, operations analysis, performance management, resources management and onboarding.• Work within a voice of the customer to interpret action for team members and evaluating customer feedback for improvement and enhancement.• Develops service policies, programs, and systems to support strategic direction for TIBCO domains.• Partners with external vendors and field leaders to forecast, appraise, and report operating results in terms of performance against SLA and DC cost reduction by implementing vertical deployment concept.• Conduct technical and service review meetings with project members to address any issues and discuss opportunities for improvements and enhancement.

Houston, Texas, Us

Manage and build HP Global environments for developing, testing and production site, created application domains from ground zero. Minimized the risk to the stability of the production applications when processing changes; test, implement code updates to meet business requirements and continuously improve performance. Ensure that business needs are clearly understood, documented, and communicated. Conducting sessions with the business owners and key technical resources, ensuring best value for all deployments - achieving projects objectives on time and to the specified hardware and quality. Engage stakeholders in planning and decision-making, having regular updates with them and managing project expectations. Align with the IT & Networks Operations teams to understand operational performance of chosen platforms, following a continuous service improvement process to drive future requirements for the change. • Lead projects implementations and deployment with a global team in Germany /India, for QuoteToCash /SAP/Salesforces/NextGen /eClaims/ Tibco Business Event projects• As SME in Complex Events Processing, provide consulting to fewer experiencing teams in utilizing TIBCO BE 5.1.x, at integration and design level up to production release. • Managing ‘go live ’numbers of major international projects in production in compliance to meet customer expectations and service availability meeting expecting delivery date.• Responsible for the availability, performance, integrity, and reliability of TIBCO SOA environments• Managing the overall health and performance of the SOA Middleware environments; monitoring system stability, adapters deployment, failover testing, load balancing and Tibco suite installation• Performed day to day management and administration activities to ensure components were online and operating optimally using configuration, performance, and capacity management best practices and standards.

Houston, Texas, Us

Manage and build four HP Global environments, created application domains from ground zero. Minimized the risk to the stability of the production applications when processing changes; test and implement code updates to meet business requirements and continuously improve performance.•Worked/collaborated with a global team of onshore /offshore SOA, DBAs, Developers/Testers•Responsible for the availability, performance, integrity ,reliability of TIBCO environments•Managed the overall health and performance of the SOA Middleware environments and ensures system availability and stability•Performed day to day management and administration activities to ensure components were online and operating optimally using Configuration, Performance, and Capacity management best practices and standards. Participated on the integration call rotation as needed

Baltimore, Md, Us

Assumed challenged position in the transaction services within Middleware Tibco/SI environment, which had been experiencing huge “work queue” back-log loses and negative profitability from delay in transaction processing. Reduce failed transaction numbers by 85%, creating a "fix cards” and delegate mapping process to fit business logic. Identifies issue data trends - patterns and coordinate code enhancement with development team and deployment into production to prevent future issues•Manage error queues/error logs within JMS/B2B, extract information and make recommendations to correct the code fixed and stabilizes Enterprise transaction processing inbound/outbound (SI, Siebel, Tibco) for billing, sales, forecast and registration departments utilizing Oracle CRM.•Coordinating application upgrades, communicates change approval with the business team.•Developed training documentation (Tibco/SI) that helps to understand system functionality•Provided application-transaction support after hours for B2B and middleware system•Deployed and configured Tibco ear files, adapters /components in production environments•Transforming, extracting and validating XML /EDI/CSV data with the purpose of making decision and research, using SQL engine and scripts within Oracle schemas

Taylor, Tx, Us

Maintain and manage ERCOT mission critical systems spanning multiple technologies including EDI, B2B, Web services, Enterprise integration and registration systems to support the Texas retail and wholesale energy markets. Minimize the risk to the stability of the production application when processing changes; test and implement applications code updates to meet business requirements and continuously improve performance.ZONAL – Retail Market Transaction services support - 24x7 on call support•Served as the Lead Analyst for an enterprise software implementation of INOVIS/Paperfree •Implemented Advanced Metering release to handle the new advanced meter transactions•Oversaw,coordinated production activities involved in INOVIS, PAPERFREE, NAESB, ETS•Built entire Market testing environment, with Secure Link Gateway in load balancing mode•Built Retail FTP / NAESB servers in cert environment to avoid potential security flaws •Developed a user-friendly manuals and “How-To” documentation that is used as reference•Managed compliance issues related to X12 to Edi, debugged translator Edi to XML both ways•Recognized as subject matter expert on EDI transaction services, and all proprietary formatsNODAL – Open market model support•Participate in Nodal project management, migration planning and execution•Provide on-call support outside business hours, 24/7 rotation, production maintenance•Migrate and deploy Tibco code in TEST and CERT environments•Interfaced with market participants in debugging , testing and application configuration to successfully 'go live' on the market•Tested inbound and outbound messages through core Nodal application suites, debug defects , deployed TIBCO (BW/Hawk/EMS) components and adapters across all environments, AIX Unix/Windows•Maintained test plans for HP QT,coordinate deployment, test scripts, closing defects

Round Rock, Texas, Us

Held full responsibility for monitoring and maintaining Dell manufacturing production applications , resolves problems and worked on solutions to improve efficiencies on domestic and international customer service. Analyzes software aplications and data problems and coordinate workable solutions . •Managed,documented issues,events related to production availability.Providing technical & admin support, managing multiple conference calls simultaneously in production environment.•Communicated with international & domestic stakeholders to address production issues , including, UNIX & WIN Os, LAN&WAN , OLTP Tandem, WTCS order processing system•Resolved customer application trouble tickets, resulting in increased availability and productivity by 30% . • Developed Knowledge base articles related to specific applications and issues. •Provided L1 support for: Speedway, DCS, WTCS, PTL&PTM, Cimplicity, Tradesphere, ION•Maintained and extracted records from the environment databases, Oracle 9i , DB2

Round Rock, Texas, Us

Oversaw all aspects of debug,troubleshoot,test and installation manufacturing equipment and process control. Use the principle of engineering to solve technical problems, set equipment, collect data, and manage results. •Provided leadership on all assignments with a solid understanding of production,“big picture” •Performed engineering support, as well as electrical, mechanical and pneumatic debug and repair; implement modifications for manufacturing equipment; SDS Honeywell Network and I/O devices, RFID technology ,readers antennas and scanners•Consulted for designing, developing, testing and installing manufacturing equipment and process controls •Deliver hardware - software support for GE SCADA , AB PLC, Device Net, Honeywell SDS• Key contributor to documenting projects, implementation and integration for new production lines and equipment: Hirata burn racks, Accusort, Sick scanners, conveyers and Fanuc robotics for Hybrid line•Provided training for technical support staff on Cimplicity SCADA system and integration

Utilized previously established inspection & test methods in semiconductor enviroment . Finalize datasheet parameters and production rollouts. Implement statistical methods to assess calibration & coreleation inspection on equipment and tools. •Observed and conducted extensive Analog & Digital tests to the specifications of customer requirements•Performed reliability test, fail-over, stress and functional testing. Performed Test equipment calibrations.•Implemented statistical methods in order to assess calibration and correlation inspection on equipment and tools, using Teradyne Catalyst, Credence, KLA, Systemation, RVSI, ICOS•Collected calibration and test data , tested mixed signal devices. •Set-up package test for: PLCC44/28, SOIC, TSSOP, and VLSI - Lead & functionality test.

Munich, De

Provided support for production environment, collaborated in the conception and implementation of new production equipment implementation. Rebuild test fixtures, created reports of test failures•Administrated production pick-and-place SIPLACE automated lines. Manufacturing HP Quality inspection equipment and storage buffers. SIPLACE family included: two& four linear heads , Simatic 5 and 7 PLC;•Transitioned the product from engineering development to manufacturing and from manufacturing to product release. Maintained and repaired HP X-Ray systems 5DX Laminography for circuit inspection mapping, adjustment and correction of vision systems•Designed and implemented sampling and inspections standards for manufacturing point to ensure quality product release.•Performed routine maintenance, calibration, adjustment and testing; troubleshooting and repair; debugging and installation of various software/hardware; utilized UNIX SCO for operation support, maximized output by implementing proactive maintenance methods