Ian Lee

Ian Lee Email and Phone Number

Technical Program Manager | Scrum Master | Software Engineer
Ian Lee's Location
Seattle, Washington, United States, United States
Ian Lee's Contact Details

Ian Lee personal email

n/a
About Ian Lee

Technology, for me, has been about enabling people to reach their potential. If a process can be done correctly in a manual fashion, why not automate it? If a best practice can be demonstrated by one individual, why not spread that knowledge across an entire organization or company? If we can leverage data to make routine decisions, why not utilize machine learning?As a software developer and software test engineer earlier in my career, I have become very adept at understanding customer needs and improving software quality through rigorous testing, bug triages, and conducting knowledge transfer sessions. In the past few years, acting as a program manager/scrum master, I have utilized that keen eye for detail to help my teams identify impediments or areas for improvement, and pushed them to address these deficiencies to avoid running into a particular problem more than once. Also, having a background as a developer, and being able to think as a developer, has helped garner trust and confidence with those that I work with.In my spare time, you can find me out enjoying nature, whether that be hiking, snowboarding, paddle boarding, or playing volleyball. I’m also passionate about environmental issues and living a sustainable life, and I have been a lead member of F5’s informal environmental group.If you would like to chat about agile best practices, technology, or the environment, please contact me via LinkedIn or email. I always welcome new ideas, viewpoints, and opportunities to learn something new.

Ian Lee's Current Company Details

Technical Program Manager | Scrum Master | Software Engineer
Ian Lee Work Experience Details
  • F5
    Senior Scrum Master
    F5 2020 - 2023
    Seattle, Washington, United States
    * Conducted all SAFe ceremonies, including daily standups, sprint reviews, retrospectives, and ensured that story and feature progress was visible in JIRA and JIRA Align for multiple teams, providing visibility to management and enabling teams to improve their work process by implementing retrospective actions.* Helped the department implement several time-saving measures including code owners groups, reviewer groups, a CI/CD pipeline tracking page, and helped developers adopt best practices around code reviews and ensuring developers run pipeline tests before committing their changes, improving code quality.* Acted as Release Train Engineer to run ART Sync meetings and Inspect & Adapt exercises when needed.* Facilitated bi-weekly Scrum of Scrums meetings for scrum masters to share knowledge and remove roadblocks.* Acted as one of the department’s Security Ninjas, who are responsible for helping to present and push through Threat Model Assessments of new code in our project, reducing the likelihood of vulnerabilities being found after the product ships.
  • F5 Networks
    Senior Software Test Engineer
    F5 Networks 2015 - 2020
    Greater Seattle Area
    Developed test automation for the BIG-IQ configuration and device management product.* Acted as the Test owner for several features, owning quality and advocating for customer needs.* Designed test strategy and test plans for several key configuration and device management features using Test Rails and ApTest.* Investigated and implemented test framework changes to enable developers to more easily contribute functional tests in Java.* Developed test automation related to configuration management in both Python and Java.* Delivered presentations to the department highlight new areas of development in the product, as well as new ways of testing REST APIs, furthering cross-pollination of knowledge within the organization.
  • Microsoft | Msn News
    Software Development Engineer In Test
    Microsoft | Msn News 2013 - 2014
    Bellevue, Wa
    Developed test automation for the MSN News website.* Delegated and developed test automation related to telemetry, roaming experiences, and security, ensuring great customer experience and enabling monitoring of customer usage.* Developed UI features for a prototype website, increasing customer viewership.
  • Amazon Web Services
    Developer Support Engineer
    Amazon Web Services 2010 - 2013
    Greater Seattle Area
    Developed software to automate processes within the support team. Supported cloud customers.* Designed and developed Ruby script to automate customer case closure and email support engineers, which ultimately saves hundreds of hours of manual work each year.* Spearheaded and implemented process improvements, including automating a complex oncall rotation and simplifying routine support engineers tasks using server- and client-side scripts.* Supported cloud services customers through a broad range of technical inquiries in both English and Japanese, delivering exceptional customer experience.
  • Amazon
    Software Development Engineer
    Amazon 2008 - 2010
    Greater Seattle Area
    Developed software to facilitate and monitor warehouse operations.* Designed and developed user interface in Mason, and backend services in Java, which improved operational visibility and facilitated emergency release of buffered totes.* Implemented tote-routing logic in Java in order to classify totes based on their contents, improving overall efficiency and throughput of tote induction system.* Devised and built user interface in Mason and JavaScript with AJAX to allow warehouse associates to configure and monitor tote buffering system.* Trained users and gathered feedback, while traveling abroad, ensuring customer satisfaction.* Collaborated with teams to effect change in C++ applications owned by our team, providing financial savings due to the reduction of paper packing slips shipped to customers.* Developed Ruby-on-Rails-based portals for monitoring warehouse-related metrics, improving operation managers’ visibility into the state of their warehouses.* Created PL/SQL scripts to effect database changes in a manner that simplified the changes, reduced errors, and allowed for reuse of the scripts.
  • Amazon
    Support Engineer
    Amazon 2007 - 2008
    Greater Seattle Area
    Developed software to monitor and facilitate the software setup of warehouses.* Automated the setup of new warehouses by leveraging Perl CGI scripts to create a web portal to effect changes, resulting in significant time savings for future warehouses.* Collaborated to develop a Perl-based XML parser for storing database information.* Developed Perl-based metrics report providing overview of each warehouses’ health.
  • Cube Route
    Software Developer
    Cube Route 2005 - 2006
    Toronto, Canada Area
    Developed software as part of Cube Route's transportation logistics product.* Designed, developed and tested remote authentication feature written in Java, JSP, JavaScript, and SQL seeing project through complete software development cycle.

Ian Lee Skills

Software Development Perl Agile Methodologies Java Software Design C++ Javascript Software Project Management Ruby C# Pl/sql Test Cases Technical Support Unit Testing Economics Event Planning Organization Skills Process Improvement

Ian Lee Education Details

Frequently Asked Questions about Ian Lee

What is Ian Lee's role at the current company?

Ian Lee's current role is Technical Program Manager | Scrum Master | Software Engineer.

What is Ian Lee's email address?

Ian Lee's email address is i.lee@f5.com

What schools did Ian Lee attend?

Ian Lee attended University Of Waterloo.

What are some of Ian Lee's interests?

Ian Lee has interest in Volleyball, Economic Empowerment, Technology, Snowboarding, Scuba Diving, Agile Development, Photography, Hiking, Competitive Running.

What skills is Ian Lee known for?

Ian Lee has skills like Software Development, Perl, Agile Methodologies, Java, Software Design, C++, Javascript, Software Project Management, Ruby, C#, Pl/sql, Test Cases.

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