Ian Lee Email & Phone Number

Seattle, Washington, United States

* Conducted all SAFe ceremonies, including daily standups, sprint reviews, retrospectives, and ensured that story and feature progress was visible in JIRA and JIRA Align for multiple teams, providing visibility to management and enabling teams to improve their work process by implementing retrospective actions.* Helped the department implement several time-saving measures including code owners groups, reviewer groups, a CI/CD pipeline tracking page, and helped developers adopt best practices around code reviews and ensuring developers run pipeline tests before committing their changes, improving code quality.* Acted as Release Train Engineer to run ART Sync meetings and Inspect & Adapt exercises when needed.* Facilitated bi-weekly Scrum of Scrums meetings for scrum masters to share knowledge and remove roadblocks.* Acted as one of the department’s Security Ninjas, who are responsible for helping to present and push through Threat Model Assessments of new code in our project, reducing the likelihood of vulnerabilities being found after the product ships.

Greater Seattle Area

Developed test automation for the BIG-IQ configuration and device management product.* Acted as the Test owner for several features, owning quality and advocating for customer needs.* Designed test strategy and test plans for several key configuration and device management features using Test Rails and ApTest.* Investigated and implemented test framework changes to enable developers to more easily contribute functional tests in Java.* Developed test automation related to configuration management in both Python and Java.* Delivered presentations to the department highlight new areas of development in the product, as well as new ways of testing REST APIs, furthering cross-pollination of knowledge within the organization.

Bellevue, Wa

Developed test automation for the MSN News website.* Delegated and developed test automation related to telemetry, roaming experiences, and security, ensuring great customer experience and enabling monitoring of customer usage.* Developed UI features for a prototype website, increasing customer viewership.

Greater Seattle Area

Developed software to automate processes within the support team. Supported cloud customers.* Designed and developed Ruby script to automate customer case closure and email support engineers, which ultimately saves hundreds of hours of manual work each year.* Spearheaded and implemented process improvements, including automating a complex oncall rotation and simplifying routine support engineers tasks using server- and client-side scripts.* Supported cloud services customers through a broad range of technical inquiries in both English and Japanese, delivering exceptional customer experience.

Greater Seattle Area

Developed software to facilitate and monitor warehouse operations.* Designed and developed user interface in Mason, and backend services in Java, which improved operational visibility and facilitated emergency release of buffered totes.* Implemented tote-routing logic in Java in order to classify totes based on their contents, improving overall efficiency and throughput of tote induction system.* Devised and built user interface in Mason and JavaScript with AJAX to allow warehouse associates to configure and monitor tote buffering system.* Trained users and gathered feedback, while traveling abroad, ensuring customer satisfaction.* Collaborated with teams to effect change in C++ applications owned by our team, providing financial savings due to the reduction of paper packing slips shipped to customers.* Developed Ruby-on-Rails-based portals for monitoring warehouse-related metrics, improving operation managers’ visibility into the state of their warehouses.* Created PL/SQL scripts to effect database changes in a manner that simplified the changes, reduced errors, and allowed for reuse of the scripts.

Greater Seattle Area

Developed software to monitor and facilitate the software setup of warehouses.* Automated the setup of new warehouses by leveraging Perl CGI scripts to create a web portal to effect changes, resulting in significant time savings for future warehouses.* Collaborated to develop a Perl-based XML parser for storing database information.* Developed Perl-based metrics report providing overview of each warehouses’ health.

Toronto, Canada Area

Developed software as part of Cube Route's transportation logistics product.* Designed, developed and tested remote authentication feature written in Java, JSP, JavaScript, and SQL seeing project through complete software development cycle.