Iesha L. Email & Phone Number

I am a Lead Regional Franchise Licensing Specialist at InterContinental Hotels Group (IHG), one of the world's leading hotel companies. With over five years of experience in this role, I have facilitated the application process of more than 200 new developments, conversions, license renewals, and contract amendments for IHG's portfolio of brands across North America.I have earned two business management certificates in hospitality and project management, which enable me to ensure quality and efficiency in the licensing operations and to support the franchise development team in presenting the deals to the approval committee. I have a strong background in analyzing and verifying the accuracy and completeness of contract information, using various software tools such as Excel, Access, and PowerPoint. I also have experience in providing customer support and training on IHG's products and services, both internally and externally. I am skilled in communicating effectively with diverse stakeholders, such as franchisees, vendors, and IT specialists. I am passionate about driving IHG's growth and innovation with my expertise in franchise licensing and hospitality.