Ieshia Wright Email & Phone Number

Washington D.C. Metro Area

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Complete a Loss Prevention shift summary/daily activity report. Conduct investigations and gather evidence. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition some states may have additional licensing/registration requirements to be considered for this position. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Washington D.C. Metro Area

Provided superior customer service while assisting customers with special request; resolved safety issues.Cleaned,polished, scrubbed and sanitized locker rooms,sports equipment and fitness rooms. Stocked and maintained carts and storage rooms,reported safety and maintenance issues to Manager.Commended for superior customer service

Rockville, Md

Monitored buildings for cleanliness and suspicious activities. Identified and corrected safety hazards or unsafe conditions,reported findings to a Manager.Cleaned,polished and scrubbed assigned areas and rooms,stocked and controlled inventory.Served as a visual deterrent to theft,wrote and submitted daily reports.

Silver Springs Md

Set up, arranged and removed decorations, tables, chairs,to prepare and transition facilities for large events.Cleaned in and around building, prioritizing safety all the time.Promoted from laborer to Custodian after 6 months.