Isabella Esposito Email & Phone Number

Dayton, Ohio, United States

• Investigate cases of alleged discrimination on the bases of 13 protected classes in housing, employment, public accommodation, and credit. • Enforce federal, state, and local civil rights within the city of Dayton.• Conciliate cases of alleged discrimination.• Facilitate public hearings.• Organize outreach events within the community to educate citizens of their rights and to foster harmonious community-police relations.

San Ramon, California, United States

· Specialized in empathetically approaching families of the recently deceased for tissue donation while providing support through their emotional crises and grief· Coordinated with hospitals and coroner’s offices while maintaining a friendly, professional demeanor· Complied with HIPAA and respect individual’s personal information and identity· Revised and established new protocols for training employees and approaching families

Dayton, Ohio, United States

Completed an internship with the City of Dayton's Human Relations Council where I shadowed the Equal Opportunity Specialists within the Office of Justice and Inclusion. There I managed social media, helped with project management, and investigated cases of discrimination in housing and employment.

• Enthusiastically welcome customers and assess their preferences to make appropriate beverage recommendations. • Re-stock, organize, and sanitize the bar. • Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal and state laws. • Create cocktails to the customers’ tastes. • Respond professionally to inebriated and angry customers, as needed.

Dayton, Ohio, United States

• Assess the recently deceased for tissue and eye donation eligibility based on medical and social history, and company, FDA, and AATB criteria • Provide empathetic and supportive communication with donor families through times of great emotional distress • Coordinate with hospitals, funeral homes, and coroner’s offices while always maintaining a friendly, professional demeanor • Utilize advanced technology to navigate through electronic medical records (including EPIC) in a timely fashion whilst maintaining over 50 WPM • Attend monthly meetings and complete several training modules per month to ensure I'm consistently maintaining up to date with ever evolving criteria and programs• Work as a team with coworkers to problem solve • Currently enrolled in a grief counseling course to enhance my understanding on how best to provide support to in sensitive situations with empathy

Moraine, Ohio, United States

• Used sharp listening skills to repeat the speaker's words verbatim, turning them into captions • Utilized a computer keyboard to make corrections as needed, with accuracy and speed • Attended meetings and training sessions • Used interpersonal and communication skills to train other employee

Dayton, Ohio, United States

• Solicited weekly food and drink specials to boost sales• Continually learned about beers, wines, and spirits to provide optimal recommendations• Checked in with guest to ensure a satisfying experience

New Orleans, Louisiana, United States

• Greeted employees each morning and maintained professional relationships• Utilized a shredding machine to shred paper• Filed documents and folders chronologically and alphabetically• Supported executives by handling projects in Word and Excel• Directed simultaneous calls using a multi-line telephone• Answered and directed inbound emails with accuracy and speed

New Orleans, Louisiana, United States

• Enthusiastically welcomed all customers into a high-volume, upscale dining environment• Memorized menus to recommend items and “up-sell”• Checked in on guests during their meal to ensure an optimal dining experience

Fredericksburg, Virginia, United States

• Suggested daily specials, meal additions, drinks, and desserts• Performed mental math and handled cash daily• Worked with coworkers as a team

Vandalia, Ohio, United States

• Warmly welcomed all customers with enthusiasm• Informed customers of special deals and promotions• Called in orders precisely in a fast-paced environment

Troy, Ohio, United States

• Utilized a scanning gun to select and ship automobile parts• Worked in a small team under time constraints and deadlines

Bachelor Of Arts - Ba, Sociology, 3.65

Activities and Societies: Alpha Kappa Delta Sociological Honor Society

Bachelor Of Arts - Ba, Sociology

Social Sciences

High School Diploma