Fabiano Machado Email & Phone Number

Winnipeg, MB, CA

Winnipeg, Manitoba, Canada

Currently engaged in the collection, analysis, control, and management of diverse data sources to enhance the operational efficiency of internal departments. - Crafting a strategic plan to expand the company's presence, utilizing Google BigQuery to extract data from external sources. - Generating Excel reports and graphics as Salesforce leads, while also.

Winnipeg, Manitoba, Canada

- Interviews Subject Matter Experts (SME's) to gather business requirements for a potential solution.- Analyzes the process documentation, models, and flow charts holistically to identify areas for improvement while considering the impact of changes on the people, strategy, systems and business operations.- Creates documentation for the company, ensuring.

Winnipeg, Manitoba, Canada

- Perform interview with stakeholders to gather requirements. - Develop and document statements of requirements for considered alternatives.- Develop business requirements and related business rules based on Business Group needs. - Develop and utilize standard templates to accurately and concisely write requirements specifications. - Create Lesson Learned.

Winnipeg, Canada Area

Process incoming telephone calls from the retailer network, triage reported problems following pre-defined procedures and log specifics in service desk systems. Isolate network and terminal problems and initiate corrective action with telecommunication and POS hardware maintenance suppliers. Follow through to resolution on any incident management.

Winnipeg, Canada Area

Responsible for assisting in the delivery of superior customer service by processing inbound/outbound calls effectively and efficiently, as well as ensuring compliance with all company policies and procedures. Processes inbound and outbound customer service calls professionally, efficiently, courteously and with appropriate discretion and sense of urgency..

Rio De Janeiro Area, Brazil

Customer Relationship Representative at IBM Global Financing assigned to the US West Coast territory providing support to IBM Sellers and Enterprise Customers; managing voluminous and demanding accounts, building and maintaining relationships with the external parties – Customers, Suppliers and IBM's Business Partners. This is an Account Management.

Rio De Janeiro E Região, Brasil

Creates Transaction Schedule (TS) in GCMS. Checks and gathers all the necessary information and documentation related to TS. Audits all control points on a supplier invoice to consider it valid to be placed in a contract. Sends the contract for the customer acceptance. Ensures timely payment and inception of the contract. Audits to ensure all credit.

Rio De Janeiro E Região, Brasil

Support sales team in the US. End-to-end processing of contracts from creation to billing. Use of various systems (QMF, brio, GCMS, ICFS) for credit requests, drawing up contracts, documentation consultation, customer record changes. Managing relationships with vendors & partners, and clarifying commercial questions during the process of sale and post-sale.

Rio De Janeiro E Região, Brasil

Analysis of lease contracts, billing amounts, creating spreadsheets to calculate memory business, relationship with billed mall. Using ORACLE and WISE IT operating systems for monthly billing and billing errors. Determination of partial closure to carry out the moth end accounting. Mall Contract Audit. Invoice emission. Emission management and accounting.

Rio De Janeiro E Região, Brasil

Payment of invoices, bank deposits, bank transfers, formalization and opening bank accounts, selling banking products, processing deposits made at the ATM, formalization of credit agreements, scanning and sending all documentation to the central file, capital supply in the machine self-service.

Duque De Caxias

Make monthly reports on all spending in the sector, make spreadsheets in Excel with data taken from SAP / R3 and send them to the manager via daily email.

Rio De Janeiro E Região, Brasil

Treatment of inconsistencies on SAP / CCS and customer validation SAP / CRM, receiving daily bank e-mails, with information of the collection from each bank. Generating reports with the information from SAP.

Diploma, Business Technology Management

This program was designed to provide graduates the knowledge and skills set required to analyze, design, and manage projects and.

Post-Graduation In Business Management, Business

Education record

Activities and Societies: EXCHANGE PROGRAM - Business English EXCHANGE PROGRAM - General English

Bachelor Of Business Administration, Business Administration And Management, General