TekStepp Solutions provides immersive and application-focused training for business analysis improvement, utilising project-based learning and real-world case studies from industry leaders to enhance careers in business analysis. My collaboration with them was on a substantial digital transformation programme that shifted the operation of a cataloguing system from traditional in-store analogue shopping to a modern digital online shopping experience. This programme also introduced a range of new systems, including a Digital Kiosk, Live Chat, Data Warehouse, Digital Product Search, Filter and Assembly Options, Digital Queue Management System, Gift Card System, Multiple Payment System, and Home Delivery System, marking a significant advancement in retail and customer service technology.● Implemented strict version control for documenting the requirements gathering process, ensuring accuracy and stakeholder alignment before moving into design and build phases.● Tailored solutions crafted from an in-depth assessment of business requirements, coupled with comprehensive research and data analysis to inform strategic decision-making.● Leveraged Agile methodologies, specifically Scrum, to enhance project delivery through effective sprint planning and backlog management.● Developed detailed 'AS-IS' and 'To Be' process maps, alongside Functional Requirements Specifications (FRS) that included all identified requirements, to guide project direction and outcomes.● Authored user stories with clear acceptance criteria and produced extensive documentation (use cases, flow diagrams, wireframes) to support development and testing phases.● Utilized JIRA for efficient project collaboration and management, and created robust test strategies, cases, and UAT scripts to ensure thorough requirement validation.

Delivered impactful consulting engagements, crafting tailored Client Value Models that aligned business needs with enablers for our client in the travels and tours sector, real estate et al• Led process development workshops, analyzing existing processes and designing optimized to-be workflows with measurable KPIs.;• Analysed and interpreted data regarding customer business challenges, and identified the causes;• Assessed overall business architecture in regards of feasibility, value and risks;• Conducted interviews with internal stakeholders and technical experts to define requirements and developed solutions that meet business needs;• Performed requirement analysis, documented high level requirements, user stories and BDD acceptance criteria using Jira/Confluence;• Prioritised business needs using MOSCOW prioritisation method, and Managed new requirements and change requests;• Conducted detailed gap and impact analysis to fulfil business needs and requirements;• Analysed processes using Business Process Modelling Notation (BPMN) to aid system comprehension and establish areas of improvement;• Formulated proposed business processes as recommendations and solutions with supporting value evidence (KVIs / KPIs /OKRs and business case);• Formulated compelling business change cases with capability roadmaps, migration and deployment options with supporting data-driven recommendations. I led a team to design and implement various initiatives geared towards creating wealth via digital opportunities. I built strategic partnerships and created the strategy for the organizationI managed the creative process and created the concept for the organization's digital platform called Digipreneur Hub

Led the establishment and operations of an innovation center, fostering multi-sector digital entrepreneurship through Tech-Novation and startup support. Served as Director-General, receiving an honorary doctorate degree for my achievements.• Carried out a survey based on digital ecosystem issues/inefficiencies and provided recommendations to help fulfil necessary needs leading to the birth of the Digital Entrepreneurship Office;• Researched and analyzed information into briefing papers, reports and project papers;• Applied idea generation and managed the innovation process from ideation to execution;• Managed resources, assessed risks, foster collaboration, and defined KPIs for innovation success;• Prioritised approaches to develop a roadmap for innovation with the relevant processes, tools and metrics to support our objectives and new growth opportunities;• Worked closely with the inter-ministerial teams to ensure requirements are understood and to be the bridge between the teams and the office;• Analysed data to measure the impact of innovation, ensuring accessibility for all citizens, and generated high-quality documentation including user stories, use cases, flow diagrams, and wireframes;• Adopted varied events, workshops, and demonstrations to attract prospective investors and partners to the Digital Entrepreneurship Centre;• Curated and showcased the latest tech developments, products, and solutions within the Centre and during the Digipreneur Week;• Co-created innovative learning experiences with educators and curriculum designers, and led professional development sessions for Trainers (TOTs).I started as a Senior Special Assistant creating and leading the implementation of strategic programs to enhance the growth, learning and development of the young people and nurture of their potentials; where I developed strategic partnerships with government, business, philanthropic, and non-profit sectors within and outside Anambra State

Developed and implemented impactful social media strategies for the Governor's Office, driving reputation management and audience engagement. Got recognized as the Most Digital Aide in Nigeria at the Embassy of Ecuador.increase brand awareness;• Developed, grew and managed a unique social media community by fostering meaningful interactions and building relationships with our audience;• Optimized performance and ROI by analyzing social media metrics and providing provide insights;• Tracked emerging trends and technologies in social media and recommended strategies to keep the Governor, the Stateand desired Content at the forefront;• Performed exploratory analysis with media performance data to inform future planning;• Communicated data opportunities to relevant Departments, Ministries and Agencies;• Worked closely with media and strategy teams to identify opportunities to improve media performance through insight and analysis;• Built data visualizationsto connect with stakeholders less savvy in data analysis and digital trend;• Built enduring relationships with key media contacts, serving as a foundation for valuable link-building, influencer marketing, and asset creation opportunities.I was part of a team developing strategic communication framework for the Online Reputation Management of the Governor of Anambra StateI started as an Executive Assistant focused on developing creative contents; text, images and video clips for maximum popularization of policies & achievements of the Government across Facebook, Twitter, YouTube and WhatsApp; before being promoted to handle this portfolio as a Senior Special Assistant

Led a team to grow Wake-Up Call Foundation, streamlining operations and driving impact through innovative partnerships and research.• Worked with Board of Directors to define and implement a strategy with clear team objectives, outputs and measurable Target;• Proactively identified area with gaps and efficiently handled them to improve our policy outcomes;• Prepared detailed programs and event flows, and hosted live/online sessions;• Improved engagement by constantly innovating how the Foundation partnered with key NGOs and social enterprises;• Overseeing the cross-border research programmes that address the most critical social and policy issues facing our NGO and social enterprise members;• Applied a multi-functional team approach to ensure that quality and growth metrics are met;• Tracked the Programme Plan progress ensuringdynamic and effective communication with all external and internal stakeholders;• Used efficient record keeping and reporting to achieve 50% increment in funding by ensuringdelivery milestones are met within the agreed project time/budget/quality constraints;• Generated high quality documentation including user stories, use cases, flow diagrams and wireframes;• Clearly delegated tasks to the different teams to ensure effective programs delivery.

Provided confidential and administrative support to the Council Chairman, including business tasks, event management, report drafting, and minute taking.• Proactively identified areas where the Chairman is less effective, and implemented processes that created greater efficiency and allowed our local government Council to scale up;• Second guessed/predicted the thought process, preferences and movements of the Chairman and used them to manage his tight schedules and pressing engagements, effectively and created greater efficiency;• Served as the Chairman’s eyes and ears to aggregate feedback regarding any issues within the Council and Diary management;• Scheduled & managed all external calls/meetings, confirming and rearranging where necessary;• Booked, prepared, and time managed the Council’s regular Meetings rhythm: monthly strategic planning sessions, and weekly tactical meetings with SMEs andkey contributors;• Booked best travel experience and accommodation for all official trips at the best benefit to cost ratio;• Established organized database for Team Collaboration and effective communication;• Regularly updated the Social Media accounts of the Chairman and collaborated with the journalists to maintain good image and reputation for the Chairman and the entire Council. I assisted in preparation of presentation materials; coordinated both personal and official engagements of the Chairman; responsible for calendar management, travels of the Chairman and hospitality to visitors.I also took care administrative functions and other duties assigned to me by the Chairman of the local council as I served as his Personal Assistant.