- Upgraded LAN switching for 4 sites with 62 devices, implementing PoE, improving segmentation, eliminating daisy chaining, and boosting bandwidth capacity. - Executed the racking and cabling for Cisco switches Catalyst 9200, 9300, 3850, 9500, and the OpenGear console server 7200. - Conducted in-depth physical and logical site assessments, employing CDP/LLDP to grasp the network design layout. - Created and maintained network documentations including the IP addressing, design diagram, MDF/IDF rack layout. - Developed and executed LAN segmentation with new VLANs and Inter-VLAN routing to meet project needs. - Configured VTP, VLANs, DHCP, LACP EtherChannel, and supported Environment running the OSPF as a routing protocol. - Implemented Palo Alto 1410 firewall security policies to control interzone traffic access. - Accomplished in most aspects of physical layer technology including fiber and copper cables.

- Resolved network issues related to connectivity, EtherChannel and SVI Inter-VLAN routing, ensuring optimal functionality.-Planned and executed network changes, configuring, and modifying VLANs, and assigning ports based on client requirements.- Deployed Cisco ISR 4400 series and Catalyst 3850, 3640, 9300, 9500, ensuring compliance through IOS upgrades.- Generated and managed network incident tickets and change control, overseeing follow-ups with the use of ServiceNow tools.- Maintained proper network documentation, which included Visio rack elevations, cabling and IP addressing documents.

- Racked and patched/cabled the Cisco network devices (c2960, c3850, ISR4331); Installed the UPS as a backup battery.- Performed troubleshooting to system failures and identified bottlenecks to ensure long term efficiency of network.- Supported a network infrastructure running OSPF routing Protocol, STP, VTP, DHCP, LACP EtherChannel.- Executed both Pre- and Post-change user acceptance testing (UAT) for network infrastructure.

- Monitoring and troubleshooting converged (voice, video, data) network by interpreting alarms/logs/etc and drive issues to resolution.- Provided accurate log/ticketing of incoming calls/tickets/alarms and subsequent conversation/troubleshooting.- Identifying and escalate issues/network events internally and externally with various providers/vendors.- Provided excellent customer service and technical support to a variety of clients.- Identify, track and remove abandoned cable, and keep cable neatly tied and bundled while maintaining safety standards.- Ability to work with power tools and ladders