I plan and direct all policies, objectives, and initiatives for the organization. I’m responsible for the development, promotion, and operations of the organization. I ensure all activities support the focus of the organization. I also represent WHOW in the community and serve as spokesperson. I design, plan and direct the organization's corporate giving and volunteer programs. I represent the company in all activities associated with volunteer activities and the community. I plan and develop policies or programs that promote good will and foster relationships with community leaders.

BOSS Encounters, Helping individuals to develop their business. WHOW Organization (Women Helping Other Women) Empowering women to reach their full potential through education, career advancement, or business startup.

Financial Representative for Northwestern.

TULSA, OKCollections Supervisor• Monitor and collect on large accounts.• Conduct research within all related systems to resolve issues and answer customer inquiries• Retrieve weekly aging for collectors• Review and approve adjustment and write-off entries and back up.• Daily monitoring of collector aging. Follow up with Team Leads, Collectors and Back Up specialists as needed.• Assist collectors/adjuster/team leads as necessary to resolve issues• Assist with problem solving involving customers and sales department• Hold weekly meetings with employees to help identify potential problems and suggested solutions• Assist in employee evaluations and performance issues• Develop and assist training of new associates and Senior Collectors• Perform miscellaneous job-related duties as assigned• Train both new and old employees as necessary. • Motivate employees to complete daily duties.• Help wherever and whenever needed. (Not afraid to dive in and help get the job done)

Provide Website and Business Solutions for Small Business

• Deduction management and credit memo processing• Collect past due invoices and deduction management• Resolve customer billing inquiries, and obtaining supporting documentation from multiple channels• Process customer rebates for government entities and wholesalers Invoice Collections and applying credit memos• Monitor customer reports/account details for irregularities • Perform customer inquiries via phone and email obtaining status of remittance and coordinating with outside agencies collecting past due invoicing Credit Management • Monitor and release customer credit holds cash Application and process lockbox cash collections/receipts to customer accounts • Process credit card authorizations via Moneris software (credit processing software)• Investigate and resolve customer billing inquiries• SAP was the operating System

• Managed several properties 50 to 300+ unit with less than 4 staff members and 15-20 contracted crew members• Maintained accurate client records by updating rent, deposits and application fees and issue notices when necessary• Deposited all receipts prior to bank closing• Reconciled the G/L account• Determined pay schedules• Handled and resolved invoice discrepancies• Statement reconciliation• Met and exceed budget guidelines set out by client/owner• Evaluated and maintaining financial records. • Lease renewals monthly

• Performed daily reconciliation of logs for three television stations• made daily deposits of checks to local bank• Applied payment to customers’ accounts• Processed and verified applications for credit and soliciting payment on overdue accounts• Daily responsibility included Invoicing for three stations, mass mailing of invoices every month, keeping balance sheet for monthly revenue, keeping record of all incoming checks and compiling necessary information from financial institutions such as banks and credit organizations• Kept records of all delinquent accounts, incomplete files, and credit risks• Monitored and processed collection correspondence, including letters of intent to terminate, demand letters to licensees, and reminder telephone calls. • Reviewed accounts receivable aging and resolving billing discrepancies and reconciliations.

Accounts Receivable