• Monitored and analyzed quality performance in the organization.• Created tests to identify software problems.• Document results of tests for the software development team.• Worked together with the software developer to enhance and improve programs.• Collaborated with the operations manager to develop and implement controls and improvements.

• Used markup languages like HTML to create user-friendly web pages.• Maintained and improved the Hospital’s website.• Collaborated with back-end developers and web designers to improve usability.• Utilized a variety of markup languages to write web pages.• Ensured web design is optimized for smartphones.

• Managed schedules and calendars for senior staff, and increased their productivity by 70%• Systematically filed important ministry documents.• Prepared expense reports and office budgets.• Forwarded all correspondence, such as letters and packages, to staff members.

• Coordinated sales efforts with marketing programs and made an 80% increase in sales.• Answered customers questions about credit terms, products, prices, and availability.• Presented, promoted and sold products using solid arguments to existing and prospective customers.• Achieved agreed upon sales targets and outcomes within schedule.• Performed cost-benefit and needs analysis of existing/potential customers to meet their needs.