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Iffah Nadiah A. Email & Phone Number
Customer Service Executive (Quality Control Focus)
at
SonataGBW
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Executive (Quality Control Focus)
Location
Shah Alam, Selangor, Malaysia
Company size
Who is Iffah Nadiah A.? Overview
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Quick answer
Iffah Nadiah A. is listed as Customer Service Executive (Quality Control Focus) at SonataGBW, a with 173 employees, based in Shah Alam, Selangor, Malaysia. AeroLeads shows a matched LinkedIn profile for Iffah Nadiah A..
Iffah Nadiah A. previously worked as Customer Service Executive at Sonatagbw and Quality Control Officer at Sonatagbw. Iffah Nadiah A. holds Bachelor Of Electronic Engineering (Honours), Electrical, Electronics And Communications Engineering, 3.51 from Universiti Sains Malaysia.
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Email format at SonataGBW
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SonataGBW
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Profile bio
About Iffah Nadiah A.
Hello, I am Iffah. I am 25-years-old graduate with a Bachelor's Degree in Electronic Engineering from Universiti Sains Malaysia. Throughout my time in USM, I have learnt a lot about electrical, electronics and also communications. Some relevant courses includes computer programming (C/C++), integrated circuit design, modern communication systems and computer network. I have also done an internship at SIRIM QAS International SDN. BHD. for 2 months. Though the time was short, I managed to learn a lot about several IEC Standards such as IEC60065 and IEC60095. I have also done my part during the internship by helping with their equipment calibration checklist which is done on Microsoft Excel.When I was a Protege at TM, I had the opportunity to learn the basics of network in Malaysia. I had also assisted a lot in terms of clerical work by working as a Support Assistant to the Head of Department.Currently, I am working a QC Officer at Sonata GBW, where my work involves quality checking audit reports for well-known brands. I am a fast learner with an eye for detail and a passion for excellence which allows me to propel in this job. All in all, I am a person who values integrity and can work well both individually and in team environments, and is eager to learn new things. I wish to seek a career where I can explore more topics in order to expand my knowledge and skills.wish to seek a career where I can explore more topics in order to expand my knowledge and skills.
Current workplace
Iffah Nadiah A.'s current company
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Sonatagbw
5 roles
Iffah Nadiah A. work experience
A career timeline built from the work history available for this profile.
Customer Service Executive
Current1. Managed evaluation assignments for registered mystery shoppers/auditors using GAPbuster software and web systems, in line with operational needs.2. Ensured timely completion of reports by following up with assigned mystery shoppers/auditors.3. Addressed inquiries and resolved issues across various communication platforms provided by SonataGBW such as FreshDesk, Viber and WhatsApp.
Mar 2024 - Present
Quality Control Officer
1) Conducts rigorous Quality Control (QC) checks on audit reports for clients including Apple, Shell, and Jiffy Lube, ensuring the accuracy and validity of information presented.2) Memorizes and consistently adheres to service standards established by clients, facilitating the delivery of high-quality service reports.3) Collaborates with the Client Service Manager and Managers to guarantee the precision and reliability of audit reports.4) Actively engages with auditors, providing detailed, personalized, professional, and amiable service to enhance auditor retention and satisfaction towards mystery shopping programs.
Feb 2023 - Mar 2024
Office Support Assistant
1) Creates, refines, and edits project reports using Microsoft Excel and Google Sheets, implementing data validation to ensure accuracy and alignment with project needs.2) Coordinates with consultants to maintain organized records for new projects and oversees the preparation of project plans for seamless handover to site officers.3) Produces comprehensive meeting minutes for review by the Assistant General Manager and contractors.
Mar 2022 - Oct 2022
Intern
1) Supports testing of electronic products in compliance with IEC Standards such as IEC60065, IEC62368, and IEC60950.2) Ensures the precision of equipment calibration reports through proficient use of Microsoft Excel.3) Provides comprehensive office assistance, including the meticulous sorting of records and preparation of apparatus.
Aug 2020 - Sep 2020
Team & coworkers
Colleagues at SonataGBW
Other employees you can reach at gapbuster.com. View company contacts for 173 employees →
AM
Ahmad Mursyidin
Colleague at SonatagbwShah Alam, Selangor, Malaysia
View →
JJ
J.C. Jhan
Colleague at SonatagbwTaipei City, Taiwan, Province Of China
View →
SG
Sasidran Ganis
Colleague at SonatagbwPetaling Jaya, Selangor, Malaysia
View →
GB
Gee Buster
Colleague at SonatagbwBasingstoke, England, United Kingdom
View →
AB
Alan Barker
Colleague at SonatagbwCanterbury, England, United Kingdom
View →
HK
Hyosil Kim
Colleague at SonatagbwWerribee, Victoria, Australia
View →
CM
Carol Mcdermott
Colleague at SonatagbwCumming, Georgia, United States
View →
CD
Carol Davis
Colleague at SonatagbwCumming, Georgia, United States
View →
KS
Kathleen Schmidt
Colleague at SonatagbwGreater Melbourne Area, Australia
View →
CC
Catherine Chin
Colleague at SonatagbwSelangor, Malaysia
View →
Ahmad Mursyidin
Colleague at SonatagbwShah Alam, Selangor, Malaysia
View →
JJ
J.C. Jhan
Colleague at SonatagbwTaipei City, Taiwan, Province Of China
View →
SG
Sasidran Ganis
Colleague at SonatagbwPetaling Jaya, Selangor, Malaysia
View →
GB
Gee Buster
Colleague at SonatagbwBasingstoke, England, United Kingdom
View →
AB
Alan Barker
Colleague at SonatagbwCanterbury, England, United Kingdom
View →
HK
Hyosil Kim
Colleague at SonatagbwWerribee, Victoria, Australia
View →
CM
Carol Mcdermott
Colleague at SonatagbwCumming, Georgia, United States
View →
CD
Carol Davis
Colleague at SonatagbwCumming, Georgia, United States
View →
KS
Kathleen Schmidt
Colleague at SonatagbwGreater Melbourne Area, Australia
View →
CC
Catherine Chin
Colleague at SonatagbwSelangor, Malaysia
View →
2 education records
Iffah Nadiah A. education
Bachelor Of Electronic Engineering (Honours), Electrical, Electronics And Communications Engineering, 3.51
Foundation Degree, Engineering
FAQ
Frequently asked questions about Iffah Nadiah A.
Quick answers generated from the profile data available on this page.
What company does Iffah Nadiah A. work for?
Iffah Nadiah A. works for SonataGBW.
What is Iffah Nadiah A.'s role at SonataGBW?
Iffah Nadiah A. is listed as Customer Service Executive (Quality Control Focus) at SonataGBW.
Where is Iffah Nadiah A. based?
Iffah Nadiah A. is based in Shah Alam, Selangor, Malaysia while working with SonataGBW.
What companies has Iffah Nadiah A. worked for?
Iffah Nadiah A. has worked for Sonatagbw, Telekom Malaysia, and Sirim Qas International.
Who are Iffah Nadiah A.'s colleagues at SonataGBW?
Iffah Nadiah A.'s colleagues at SonataGBW include Ahmad Mursyidin, J.C. Jhan, Sasidran Ganis, Gee Buster, and Alan Barker.
How can I contact Iffah Nadiah A.?
You can use AeroLeads to view verified contact signals for Iffah Nadiah A. at SonataGBW, including work email, phone, and LinkedIn data when available.
What schools did Iffah Nadiah A. attend?
Iffah Nadiah A. holds Bachelor Of Electronic Engineering (Honours), Electrical, Electronics And Communications Engineering, 3.51 from Universiti Sains Malaysia.
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