Kashif Naseer Email & Phone Number

Pakistan

A251, PIA Society, Gulistan-e-Johar Block 12, Karachi

Karāchi, Sindh, Pakistan

Look after Sales, Marketing & Operations

P.I.I.A Building, Aiwan-e-Saddar Road, Saddar, Karachi

Karachi

High level corporate officer with responsibility for the daily maneuvers of Customer Services & MarketingManagement of Customer Services Division nationwideActively Lead, motivate, coach and develop the functional heads and executives to assure issues and processes are managed effectively, objectively, fairly, timely and accurately in accordance with.

Pakistan

Management of Core Tracking Operations by providing Second Level Customer Support in 24/7 environmentManaging Functional Teams to achieve and exceed Company Services Quality Standards Recommend and implement process improvements to ensure Operations Team is operating efficiently and cost effectivelyCoordinate with Technical Staff – Product Research &.

Karachi

Leading & Manage Team of Contact CenterManaging Shift Based ASA And Service Level Targets.Create effective operating level agreements with internal staff and groups for setting performance objectiveManaging maximum profitability and effectiveness through improved attendance and customer facilitationDevelopment and implementing of continuous soft skills.

Master Of Business Administration (Mba)

Bce, Computer Engineering

Intermediate, Pre-Engineering