Michael Gray Email & Phone Number

Lehi, Ut, Us

Salt Lake City, Ut, Us

Nairobi, Ke

A boutique consulting firm designing and rapidly prototyping digital products/ventures. IF is lazer-focused on simple solutions, innovative distribution channels, and digital products for optimal and expedited growth. IF uses human centered design and data driven, private sector solutions with clear revenue models to scale products and businesses. ★CONSULTANCY HIGHLIGHTS BELOW★

Nairobi, Ke

- Co-led the launch, strategy, and development of a new innovation and Agile product development team with UX Researchers, UI Designers, Software Engineers, and Data Scientists - Led Product Management for Alpha's first product: Bonga™ (now Zwuup!), a messaging platform with deep integration to M-PESA (mobile money) that enables instant messaging, sending and requesting money in one screen, as well as other market first features not yet public.

Nairobi, Ke

- Led company growth 9X in customer acquisition (from 45K to 450K+) in 14 months- Led project management for 8 partnership products and budgets up to $450K- Led 2-way SMS product development, managing external technical experts building an adaptive learning engine, propensity model, and behavioral science strategy- Ensured quality delivery of learning content in horticulture, dairy, soil health, fertilizer, pest and disease control, business management, and 8 banking products (1 savings, 1 insurance, and 6 loan types)- Led operations and launched foundational processes for all business functions

Nairobi, Ke

- Advisor to $250K FMCG product prototyping and business model design for two physical laundry products that improve women's daily lives

Nairobi, Ke

- Setup and managed a $2.3M portfolio, including CRM system for 60+ global StartUp Cups, program management, finance and accounting, contracting, and project management in 3 countries- Built the first Women’s Entrepreneurial Centers (WECREATE) in Pakistan and Zambia

Nairobi, Ke

- Developed a hybrid base of the pyramid (BoP) social enterprise to create new business opportunities for 100,000 microfinance (MFI) women borrower groups and deepen product distribution for a Fortune 500 business partner in Bangaluru, India- Conducted a 20-industry market analysis for the International Rescue Committee, Master Card Foundation, and its UNDP funded youth employment initiative as preparation for a $3 million private sector investment in Sierra Leone- Developed two strategic microfranchise business models intended to generate 3000 jobs for youth and strengthen branding and distribution systems for a mobile-money transfer company and an ice supplier

Nairobi, Ke

- Mentored 37 Cause for Hope Foundation (CFH) microcredit borrowers and 11 managers from 5 country offices in managing and scaling SMEs- Developed a "Business in a Box" toolkit that contains 20 financially successful and replicable business models for mentoring and training up to 1400 clients in 14 Latin American offices

Oslo, No

Mollis, Glarus, Ch

Since 2017, Pula has facilitated crop and livestock insurance cover to over 1.7M farmers in Kenya, Rwanda, Uganda, Nigeria, Ethiopia, Zambia, India, and Malawi.Pula works with Fortune 500 Companies, Global NGO’s, MFIs, Research Institutions, and Governments to help provide smallholders the protection they need in an increasingly unpredictable climate.RESULTS:- Designed and scaled 12 major digital products within 12 months across 5 countries to improve supply chains, customer acquisition and retention for marketing and sales teams- Built Mobile Android App leading to ~95% insurance registrations for our fertilizer partner in Nigeria- Led company growth 4.6X in customer acquisition (314,474+ customers) and over 1M units of seeds sold with a sales incentive program and digital insurance claims processing product in Malawi and Zambia- Created 140,000 new sales leads (over 500% growth) in 6 months with a superior conversion rate of 14% through a digital referral product that also generated better than expected 4.2 referrals per customer- Setup and led Agile Product Development Team doing UX Research, A/B testing, HCD, Content Design, UI Design, Software Development (Database, Web, and Mobile) and Data Analysis for multi-channel digital agriculture products across 6 countries- Setup call centers in 5 countries including technical integrations with dialers and all major telcos

London, England, Gb

- Led global operations including HR, Security, Knowledge Management, IT, Contracting, and various initiatives to improve Marketing, Business Development, and Project Management for 115+ staff, six legal entities (one being an FCA regulated entity in the UK), and five registered offices; Project staff/consultants/teams operated in ~22 countries- Spearheaded Salesforce (SaaS) Deployment to streamline all business functions/systems into a singular platform, building access hierarchy and 50+ data analytics tools and live reports not previously available for effective and immediate decision-making- Managed a company-wide (130 user) Google Apps and Microsoft Exchange domain to domain migration- Consulted FINCA on their Global Knowledge Management Refresh and Kifiya (an ICT & Utility Payments Company in Ethiopia) as a Senior Operations Advisor

London, England, Gb

- Negotiated $165K contract and implemented Salesforce/Financial Force to streamline all business development, project management, finance and accounting, talent management, and client relationship management business functions into a singular platform - Built an Intranet (connecting, building, and updating content from 80+ Google sites)- Revised all corporate policies and procedures to advance various organizational and program processes- Rolled-out an updated business development process with online tools and resources in collaboration with the Practice Directors and business development team- Drafted a project management toolkit and launched a new project document management protocol- Revised and updated the employee and consultant handbooks with updated expense, security, knowledge management, and HR policies- Manage IT consultants and issues (including equipment procurement, desktop and network support, software, applications, functionality research, and domain and website hosting)

Us

- Led nonprofit organizational restructuring, increasing internal controls and financial management reform for a $1.1M annual budget- Expanded Quiet Way’s team adding 13 key staff (3 new professional advisors, 1 management staff, and 9 interns) in 5 months- Drafted an innovative $2M water resource management proposal to 4 foundations and USAID to enable Kenya to provide access to clean water for 3M people in 3 years using GIS mapping, financial and partnership transparency, and cross-sector collaboration- Catalyzed Web 2.0 initiatives and brand messaging, advancing all design and content on Quiet Way’s website, Facebook, Twitter, YouTube and marketing materials- Hosted the Kenyan Ambassador to the U.S. to increase business, NGO, and government partnerships- Reviewed USAID grants and contract management documents gaining familiarity with USAID regulations

Provo, Ut, Us

BALLARD CENTER FOR ECONOMIC SELF-RELIANCE | UTAH, GUATEMALA, & GHANA – 1 YEAR- Assisted with budget allocation and financial analysis for a $500,000 operating budget with specific donor constraints on use of funds increasing organizational efficiency- Developed and launched 2 successful programs during 1st month of employment adding 17 student researchers and 18 board fellows and nonprofit board mentors- Managed 7 researchers drafting microcredit, microfranchising, impact investing, entrepreneurship in emerging markets, and business for development case studies- Managed 4 analysts with statistical analysis of research data from Guatemala & GhanaROMNEY INSTITUTE OF PUBLIC MANAGEMENT | UTAH & GHANA – 8 MONTHS- Designed and managed $28,000 student consulting program- Developed a strategic partnership with iDE Ghana creating a gender-based, agricultural market consulting project for 11 MBA/MPA consultants- Led a team of 5 consultants to develop a site-selection process that prepared Empower Playgrounds to scale its electricity generation school program in Ghana GRANTWELL | UTAH & MALI – 4 MONTHS- Managed 8 consultants conducting a cost/benefit analysis for Little Heroes Foundation’s school kit program in Mali, decreasing the NGO's shipping costs by 42% (saving $38,000 USD annually)

Washington, Dc, Us

- Contributed key analysis for an Iraqi-U.S.Cost-Sharing report that exposed a $52.1B budget surplus within the Iraqi government- Scrutinized the details of 452 sales agreements between US and Iraq for inconsistencies, corruption, and unethical actions- Interviewed officials from the US Treasury, Department of Defense, and Department of State, incorporating the data into audits and evaluations

Washington, Dc, Us

- Awarded $43K research/project grant to analyze the impact of information and communication technologies on Arab culture- Discovered key digital democracy trends interviewing 200+ Kuwaiti business executives, government ministers, and academics about technology, mobilization, relationship formation, and democratization- Recognized impact of increased mobile and internet technologies usage on gender relations, digital democracy, and culture

Mpa, Financial Management Analysis, Bop, Business Solutions For Development

Ba, Middle East Studies/Arabic, International Relations & Political Science Emphases