I've had vast experience in different fields with customer service and I have learnt how to handle customers in any kind of environment. Travelling through Portugal, Spain, Angola and England allowed me to gain much needed understanding of different cultures and how to react to certain situations in customer service, where I also gained good organisational and initiative skills, which subsequently helped me advance to a manager position. I am an energetic person, hardworking, team orientated and computer literate. I'm bilingual (Portuguese) and extremely adaptable due to my previous experience.
Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Leadership, and 12 others.