Ifra Khalid Email & Phone Number

United States

Representing the I.T Department as the first point of contact for helpdesk trouble ticket system.Ensuring that desktop computing resources are available and in working order for employees. This requires re-imaging windows and Mac operating systems, installing software, handling warranty issues, and related tasks. Creating, modifying, and maintaining a current knowledge base for employee self-resolution of known items. Working to ensure the company's compliance with software EULA's Enforces standards and accountability across all departments with regard to software licensing. Creating reports as necessary to show compliance and task completion and Providing weekly updates to the leadership.Providing recommendations for tools and technologies that will improve the IT Department.

United States

• Responsibly registered patient to the practice and performed duties related to patient centered customer service.• Verified patient demographics and insurance information and eligibility at the time of visit; assured information is accurate, complete, and up to date in the chart. Scanned insurance cards and photo identification when required.• Provided, explained, and reviewed registration forms and obtained signatures of patients when required.•Determined balance due at the time of visit including past balance, co-pays/co-insurance and deductibles; collected and posted payments responsibly to patient’s chart. • Made appropriate internal/external notifications regarding scheduled and urgent/emergent admissions to obtain authorization.• Ensured any release of information requests were HIPPAA compliant.

Education record

Bachelor'S Degree, Biology, General