Iván Rivas Gruber Email & Phone Number

Corpus Christi, Tx, Us

Spain

United States

At Spiro.Ai, a prominent SaaS-based CRM solutions provider, I serve as a Data Analyst and Data Engineering, focusing on optimizing client experiences and harnessing technology to drive efficiency.Strategic Integrations:In my role as Integration Specialist, I orchestrate intricate integrations using tools like Zapier and Tray.io. This ensures seamless data flow between systems, enhancing operational efficiency for our clients.Data Analysis & Reporting:I design impactful Dashboards, Pivots, and Complex Query Tables in Zoho Analytics, enabling clients to gain deep insights for informed decision-making.AI-Enhanced Spiro Software:Notably, Spiro.Ai's CRM software incorporates cutting-edge artificial intelligence. This AI-driven technology empowers clients with predictive analytics, enhanced customer engagement, and personalized recommendations, providing a competitive edge.Data Management Expertise:I handle ERP data, performing cleansing, structuring, and integration into Spiro's platform, ensuring data accuracy and readiness for strategic use.Customer Success Commitment:I have direct contact with customers, I prioritize client satisfaction. I address inquiries and resolve issues promptly to maximize the value clients derive from our platform.My role at Spiro.Ai blends advanced technical skills with a client-centric approach, fostering client success and contributing to our company's growth in the dynamic IT sector.Excited by industry challenges, I'm committed to continuous learning and innovation to deliver exceptional solutions.I look forward to advancing Spiro.Ai's leadership in the SaaS-based CRM market, driven by AI-enabled tools, as we continue to exceed client expectations.

United States

Baseball Logger Phase 2.Specializing in the meticulous analysis of baseball data spanning professional, college, and high school levels, including MLB and MiLB.Conducted comprehensive video reviews of baseball games, capturing critical play-by-play details with a focus on fielding, batting, and catching aspects of the sport.Recorded and transcribed game events into a structured format for subsequent data analysis, contributing to the generation of actionable insights for team strategies and player performance evaluations.

Caracas, Federal District, Venezuela

• I led the logistics team, supervising and coordinating the transport and storage of merchandise and ensuring the quality and compliance of services.• Implemented new logistics software, which improved efficiency and reduced errors in cargo planning and tracking.• I carried out the planning of the load in the Port of La Guaira, which allowed a reduction in waiting times and an improvement in customer service.

Caracas, Federal District, Venezuela

• Participation in the design, implementation and maintenance of databases, applying advanced knowledge in SQL, Python and Power BI for the generation of reports and data analysis.• Analysis of trends and patterns in historical data, which has allowed the company to make strategic decisions regarding the optimization of its supply chain.• Development and maintenance of dashboards and visualizations using Power BI, which has allowed managers and other members of the organization to have access to key information in real time.• Participation in process improvement projects and optimization of the supply chain, which has led to a reduction in operating costs and an improvement in efficiency.

Caracas, Federal District, Venezuela

● Apprentice in the accounts payable department, I organized the invoices in order of due date and importance. The payment planning was left the day before in the banks to be used. File paid invoices, discounts for early payment.● Apprentice in the accounts receivable department. Works directly with customers to help them make the proper payments for merchandise. Classify the status of each of the clients.● Make different administrative requirements, such as entering tax credits in the SENIAT platform. Perform procedures of the cadastral letter, etc.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Academic Scholarship awarded

Bachelor Of Business Administration - Bba. Major In Tourism, Business Administration And Management, General

Unfinished. Academic Scholarship awarded

Education record