Iftekhar Ayan Email & Phone Number

Jessore, Khulna, Bangladesh

• Acts as a strategic partner on the leadership team and works closely with the team to ensure they are meeting performance expectations.• Coaches and develops the team to ensure they are delivering against key business metrics.• Looks for methods to improve quality, efficiency and productivity, reduce costs, increase profits, or improve control measures.• Works collaboratively to develop and/or improve systems, processes, controls and procedures that improve the overall efficiency of the firm and insure excellent client service.• Provides timely, accurate and complete reports on the operating condition of the company.• Manages the overall strategy, purpose, and vision of the entire Human Resources function in collaboration with HR team : benefits, payroll, recruitment, learning and development, culture, performance management, and succession planning.• Leads and develop a team across multiple locations and over various functions.• Motivates and leads a high-performance management team.• Attracts, recruits, and retains required members of the executive team not currently in place• Provides mentoring as a cornerstone to the management career development program. • Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.• Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved• Work autonomously while ensuring CEO expectations are readily met and exceeded.• Fosters a success-oriented, accountable environment within the company.• Represents the firm with clients, investors, and business partners.• Managing Business Relationship with Bank and other Financial Institutions, Telcos, Local and International Payment schemes & other Corporates.

Dhaka, Bangladesh

­ 1. Strategic Planning & Business Model Preparation as per organization’s Policy ­ 2. Develop and design Business Requirement Document (BRD), Software Requirement Specification (SRS) for Engineering team in order to commercialize new products­ 3. Manage a variety of complex, cross-functional programs and lead all aspects of assigned programs delivery­ 4. Lead Agile/Scrum teams as coach or scrum master. Coach teams to improve Autonomy­ 5. Prepare the project schedule, define the milestones, track and report progress­ 6. Work with the Engineers, Design, QA and product teams to ensure smooth Product Delivery­ 7. General Project management and tracking/reporting.­ 8. Owners of the collaboration process and tools­ 9. Integration management: Directing and managing all work for the project­ 10. Quality management: Performing all aspects of managing quality­ 11. Human resource management: Selecting, developing, and managing the project team­ 12. Communications management: Managing all aspects of communications­ 13. Procurement management: Take action on securing necessary procurements­ 14. Stakeholder management: Managing all stakeholder expectations­ 15. Communication with Local Partners and International Partners for integration services­ 16. Product Demo to International Investors­ 17. Lead, Monitor and Governance complete Business Operation

Dhaka, Dhaka, Bangladesh

1. Run and lead short discovery strategy phases of work, develop business transformation vision, value roadmap, high-level target solution designs, target experiences2. Provide expert advice on shaping complex platform transformation programs3. Shape digital-led transformation strategies working with multi-disciplinary team of strategists, technologists and experience designers4. Work collaboratively with internal and external teams to co-create solutions5. Build trusted relationships with senior client stakeholders6. Build new skills and strengthen your expertise with unparalleled training and support

Dhaka, Bangladesh

- Strategic Planning & Business Model Preparation & Project P&L Preparation as well as execution to achieve organisation’s ambitious growth plan. - New Business and Product development for Oculin (Billing Platform for direct users throughMobile Application, Web Page & E-Wallet)- Build, lead and manage the Digital Payment teamwith full Profit & Loss responsibility- Report to Managing Director & dotted reporting to CTO for developing New Business Wing- Work as a project manager to coordinate with internal/relevant stakeholders for meeting projects deadlines- Integration management: Directing and managing all work for the project- Quality management: Performing all aspects of managing quality- Human resource management: Selecting, developing, and managing the project team- Communications management: Managing all aspects of communications- Procurement management: Take action on securing necessary procurements- Stakeholder management: Managing all stakeholder expectations - Onboard/Manage partners (Banks/Telcos/MFS/Others) for Oculin wallet recharge and customer acquisition- Gather market intelligence, analyze and feasibility study of current as well as potential new business to be commercialized- Conduct regular and in-depth analysis of customer trends and purchasing patterns, and develop product promotion strategy accordingly- Supervise chromatic content development for App to stimulate consumer engagement and drive user conversion for respective target groups.- Performed ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs ahead of the curve.- Partner Management (DESCO, DPDC, NESCO, PDB etc)- Bank Relationship – All Commercial Banks and other Financial Organisations

As a Head of Product (Acting)­ 1. Develop and design Business Requirement Document (BRD), Software Requirement Specification (SRS) for Engineering team in order to commercialize new products­ 2. Manage a variety of complex, cross-functional programs and lead all aspects of assigned programs delivery­ 3. Lead Agile/Scrum teams as coach or scrum master. Coach teams to improve Autonomy­ 4. Prepare the project schedule, define the milestones, track and report progress­ 5. Work with the Engineers, Design, QA and product teams to make sure there are no Blockers for the project delivery­ 6. General Project management and tracking/reporting.­ 7. Owners of the collaboration process and tools­ 8. Integration management: Directing and managing all work for the project­ 9. Quality management: Performing all aspects of managing quality­ 10. Human resource management: Selecting, developing, and managing the project team­ 11. Communications management: Managing all aspects of communications­ 12. Stakeholder management: Managing all stakeholder expectationsAs a Head of Operation­ 1. New Business and Product development for Dmoney and its White Label Partners (Digital Financial Services & E-Wallet)­ 2. Fraud Management­ 3. Customer Verification ­ 4. Wallet Management­ 5. Call Center Management­ 6. Gather market intelligence, analyze and feasibility study of current as well as potential new business to be commercialized­ 7. Conduct regular and in-depth analysis of customer trends and payment patterns, and develop partner promotion strategy accordingly­ 8. Performed ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs ahead of the curve.­ 9. Bank & Payment Channel Relationship – All Commercial Banks and other Financial Organizations , VISA , MASTER, Union Pay

Pathao Hq

1. Develop and design Business Requirement Document (BRD), Software Requirement Specification (SRS) for Engineering team in order to commercialize new products2. New Business and Product development for Pathao (Digital Financial Services & E-Wallet)3. Work as a project manager to coordinate with internal/relevant stakeholders for meeting deadlines 4. Onboard/Manage partners (Banks/Telcos/MFS/Others) for Pathao wallet recharge and customer acquisition 5. Gather market intelligence, analyze and feasibility study of current as well as potential new business to be commercialized6. Conduct regular and in-depth analysis of customer trends and purchasing patterns, and develop product promotion strategy accordingly7. Develop digital marketing strategy in local markets for campaigns and promotions of Pathao Rides & Pathao Foods8. Supervise chromatic content development for App to stimulate consumer engagement and drive user conversion for respective target groups.9. Performed ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs ahead of the curve.10. Merchant Management 11. Bank Relationship – All Commercial Banks and other Financial Organisations12. Team Management –A team of 25 People(including Product, Tech, Business and Core Ops).

93 B New Eskaton Dhaka

1. Online Based Campaign Design and Communication between all the Campaign Participants (such as Bank, VISA/Master/Amex, Merchants etc)2. Preparing a Campaign Calendar (Whole year) for Increasing Online Payments. 3. Develop, drive and execute the e-Commerce strategy in local markets to targeted consumer groups to ensure ROI.4. Responsible for increasing online transactions in different E-Commerce websites.5. Responsible for user experience including website design, functionality, usability and performance. Work closely with IT team as a Business Analyst and Project Manager and external software vendors on continuous improvements and responsive web design for various digital devices.6. Conduct regular and in-depth analysis of customer trends and purchasing patterns, and develop merchandising and product promotion strategy accordingly.7. Develop digital marketing strategy in local markets for campaigns and promotions of e- Commerce products for different e-Commerce websites.8. Supervise chromatic content development for website to stimulate consumer engagement and drive sales conversion for respective target groups.9. Management and coaching of e-Commerce team members (Sales, operation & Customer Care) to develop core skills and competencies identified for the roles.10. Leverage market research, customer surveys and web analytics to understand customer needs, identify new opportunities and define a product roadmap.11. Created web portal to transform previously archaic intranet into a dynamic website improving communication flow and adding an effective sales tool for field reps.12. Performed ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs ahead of the curve.

Gulshan 2, Dhaka

Managing Market exploration Monitoring Online TransactionTransaction ClearanceRefund and Chargeback MaintananceWeb Panel MaintananceWeb Development Project Coordination

Bachelor Of Commerce (B.Com.), Marketing/Marketing Management, General, Passed

H.S.C, Business/Commerce, General, B

S.S.C, Science, A