Iftekhar Alam Email & Phone Number

Huntington Station, Ny, Us

New York, New York, Us

- Lead 25 global relationship & delivery managers to partner with IT infrastructure towers to buildout of global landing zones, datacenter capacity management, oversee product migration strategy (new build/lift & shift/re-architecture and refactor etc.), data migration and retention strategies aligning with product rationalization, International policies and execution with vendors.- Aligned 3-year technology roadmaps working with IT and product partners to drive strategic planning for core infrastructure and Global Datacenter reconciliation translating leadership vision into executable strategies and prioritized initiatives.- Accountable for delivery of agile and waterfall infrastructure requests focused on client onboardings, global strategic data center buildout and migration, audit remediation, capacity growth, resiliency enhancements and technical debt elimination.- Collaborate with IT vendors and internal groups to establish program governance processes, strategy and resolution of long-term large-scale complex programs, executive-level reporting (OKRs), expense management with charge back model. - Primary interface between Infrastructure division and 3,500+ global software developers, site reliability engineers, information security and product managers to prioritize programs, assess issues, implement solutions, and influence change; - Rolled out a firmwide JIRA- based “storefront” for onboarding, cost justification and prioritization of all infrastructure program requests; created standard executive dashboards and reports using Power BI and Smartsheets.

New York, New York, Us

- Led IT agile global delivery team of 70 Quality Engineers to buildout a $600M, 4-year Wealth-Management platform for system integration and resiliency testing and test automation across 75+ AWS, distributed and mainframe applications.- Worked with IT and business to established standard delivery process, created operating & executive metrics dashboards and supervised building and execution of a 450,000- automated end-to-end regression test cases to complete the programs.- Managed a global Change Governance team of 10 to define process and execution of deliverables like release plan, readiness, schedule and oversaw over 10,000 changes implemented across different environment for the Wealth Management platform.

New York, New York, Us

- Responsible for driving service-level objectives, optimize operational activities, implement resilient IT infrastructure solutions. - Created roadmap for product infrastructure, drive strategic initiatives including refactor and decommission of end of life hardware & software, Strategic product relocation as part of corporate datacenter strategy, annual resiliency plan (Disaster Recovery and High Availability), ongoing issues remediation progress with business stakeholders, audit and external client representatives - function as an escalation focal point of a global 80 infrastructure staff. - Managed annual IT Infrastructure budget, capital spending, software license negotiation and vendor resource management.- Led global teams of engineers and IT operations in production incidents, oversee the overall stability of the production environment, partnered with key client executives to institute service improvement plans and change management meetings to reduce production incidents by 40%, improve product/application up-time and create resilient operating environments.- Reduced infrastructure spent by 25% with the strategic initiatives and re-evaluating Managed Service contracts and delivery.

New York, New York, Us

- Led execution of complex global Datacenter buildout and migration to exit existing datacenter with 40+ IT engineers:o Led execution of upgraded Power, Network, Compute and storage to migrate 400+ physical and 2500+ virtual workloads with unique migration/conversion strategy within 12 months and manage technical issues and escalations.o Managed weekly C-Level communication on the migration progress and highlight issue/resolutions. - Managed a global portfolio delivery management team of 20 to oversee major initiatives of approx. $40 million infrastructure capital budget in the Investor Communication (IC) business and implement standard C-Level Leadership reviews.

- School of Professional Studies: Developed Information Systems courses, provided lectures, assignments grading of upper level bachelor courses.- Medgar Evers College: Planned and provided lectures, assignments and grading of CIS 420 – Database Concept class in 2007.

New York, Ny, Us

- Led a global IT relationship management staff of 25 to oversee $200 million portfolio of 125 projects across consumer, business, and branch banking organizations focusing on standardizing executive reporting and project financials.- Directed a global staff of 100+ developers, project managers, and test professionals in support of a two-year, $165 million national branch innovation program with established program structure and processes and presented to “C” level executives. - Standardized IT operation process to enhance automated application health-check and monitoring of the new environment to avoid of potential production issues for the enterprise level changes. - Owned strategic initiatives on Cost efficiency through Application Rationalization, Demand management and Location Strategy.

New York, Ny, Us

- Led a global Infrastructure team of 75 to a technology refresh of 85 applications to “Hot-Hot” capable and sustained resilient resulting a reduction of 25% Virtual footprint and implementation of Bluecoat Services for higher security.- Supervised an IT Risk team to rollout and manage major initiatives on Application Security and Risk Review, Security Tests, Firewall Certification, 3rd Party Oversight, Cyber Uplift” and Audit initiatives to comply with the firm standard and policies. - Built a global IT operation team of 50 to do Daily Application health-check, monitoring of the environment, execute Permit-To-Operate (PTO) process to avoid of potential production issues. - Managed a yearly portfolio of $55 million to lower Technology Operate cost by 10% each year.

New York, Ny, Us

- Led a global staff of 75 Release Governance, Testing and performance engineers in support of a $180 million, three-year wealth management conversion project. - Established enterprise standard and developed an automated testing dashboard; built 350,000 regression script repositories; established software change management disciplines of 2000 releases.

New York, Ny, Us

- Led the strategic planning of the VPR by prioritizing and introducing programs to increase annual sales up to 5% from by rolling out International language capabilities in Chinese, German & Swiss German for expanding to international market.- Improved UAT process with standard change impact metrics partnering with Business on the end-to-end testing.- Developed enterprise-wide standard Testing best practices with Roles of Engagement and strategic Training Program.

San Mateo, Ca, Us

Stony Brook, Ny, Us

Masters, Information Systems

Bs, Computer Science, Applied Math & Statistics

Bachelors

Bachelor'S Degree

Bachelor'S Degree