I am a Senior Business Analyst - Salesforce Administrator at S&P Global, a leading provider of market intelligence and data solutions. I have over 7 years of experience in technology, requirement engineering, strategic planning, CRM, and solution design, and I hold three Salesforce certifications: Administrator, Platform App Builder, and Business Analyst.As a Salesforce Specialist, I manage Salesforce implementation projects in Agile Scrum teams, covering requirements, design, configuration, documentation, and testing. I customize Salesforce orgs to align with business processes, including data modeling, security, and automation. I also have data migration expertise working on multiple migration projects. Additionally, I worked on the seamless integration of Service Cloud operations during a company divestiture into our existing Salesforce instance.As a Business Analyst, I collaborate with cross-functional Scrum teams to gather and document business requirements, working closely with Product Owners, Developers, and QA/UAT to meet business needs. I translate user requirements from business meetings into technical specifications and contribute to documentation efforts, including user guides and process documentation. I actively participate in Scrum rituals, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.I thrive on creative problem-solving within diverse global teams and delivering seamless digital experiences to clients worldwide. I am passionate about leveraging technology to tackle complex business challenges and create value for stakeholders. I am always eager to learn new skills, tools, and best practices to enhance my professional growth and development.