Aftermarket Manager
CurrentVPL Limited is a leading supplier of Trucks, Buses, Construction Equipment, Engines and Generators along with comprehensive after-sales support and value added services. The Company is the authorized distributor of: Volvo Trucks, Volvo Buses, Golden Dragon Buses, Volvo Construction Equipment, Volvo, Penta Industrial & Marines Engines, Sandvik Mining & Exploration and Onis Visa Generators.Job Description:Lead the TEAM of Parts sales of all products sold by VPL in Market. Develop and… Show more VPL Limited is a leading supplier of Trucks, Buses, Construction Equipment, Engines and Generators along with comprehensive after-sales support and value added services. The Company is the authorized distributor of: Volvo Trucks, Volvo Buses, Golden Dragon Buses, Volvo Construction Equipment, Volvo, Penta Industrial & Marines Engines, Sandvik Mining & Exploration and Onis Visa Generators.Job Description:Lead the TEAM of Parts sales of all products sold by VPL in Market. Develop and manage processes to provide high level customer satisfaction. Create and follow up an yearly Parts Business Plan.Direct sales of Aftermarket products through Sales Executives/Sales Officers in the assigned region.Recommends stock orders by coordinating with team, Service manager and supply chain team.Forms a structured, an organised and well-balanced approach when dealing with critical issues.Engage the Line Managers of the Sale, Service and Supply chain within the Group and Support Staff in developing long term growth strategies to deliver to the business sales goal.Ensure effective hiring, orientation, training, development and retention of Aftersales staff.Monitoring of workshop KPIs like Productivity, Efficiency, Redo, Customer Satisfaction Index & take corrective measures.Collaboration with other business units to achieve sales targets. Show less