As a Central Reservations Assistant, Specialize in managing over 300++ villas properties and ensuring seamless customer service by responding to inquiries and following up on bookings via multiple platforms such as email, chat, Airbnb, OTA platform, and more. I am responsible for creating and managing new villa bookings, adhering to standard operating procedures to ensure consistency and quality of service. Additionally, I maintain detailed records of daily sales, productions, and activities reports to facilitate informed decision-making by management. My goal is to provide exceptional customer service while efficiently managing bookings to maximize occupancy and revenue for the properties under my purview.

Professionally handled Villa and B&B property, including Night Audit.

Pre-Opening Team