Igbevhomhe Idode Email & Phone Number

Mississauga, Ontario, Canada

Vendor Operation Management- Oversees vendor’s performance in IT digital workplace activities- Monitoring incidents tickets trending, escalations, and vendor trainings.- Ensure that all day-to-day operational activities are carried out within SLA and follow existing process- Follow strategies to vendor and management to improve productivity and efficiency- Report to management on major incident status- Monitor Vendor actions in handling all onboarding/offboarding… Show more Vendor Operation Management- Oversees vendor’s performance in IT digital workplace activities- Monitoring incidents tickets trending, escalations, and vendor trainings.- Ensure that all day-to-day operational activities are carried out within SLA and follow existing process- Follow strategies to vendor and management to improve productivity and efficiency- Report to management on major incident status- Monitor Vendor actions in handling all onboarding/offboarding activities, making sure we have a successful process- Handle all Phone related issue with Vendor'sAsset Management-Respnsible in Updating monhtly inventory-Resposible in daily meeting rooms check-VIP Support- Act as main IT contact for all MBC VIP employee- Provide IT support to all executive- Act as trusted IT advisor for all types of IT related issues- Provide executive meeting technical support.Security Requirement- Ensure Vendors and employee's Follow all ISO defined security guidelinesIT Communication- Responsible for IT communication via social interanet, teams(DWT)- Responsible in update and making sure all requirement are met on MB Canada SharePoint collections- Promote new collaboration tools and IT initiatives to all MB Canada- Communicate's all onboarding/offboarding to required team Show less

Mississauga, Ontario, Canada

- Handle all IT related issues on-site- Responsible in Updating monthly inventory- Responsible in daily meeting rooms check- Monitor incidents tickets- Responsible for all Onboarding and offboarding- Handle's Imaging and onsite Technical support

Mississauga, Ontario, Canada

- Handle all IT related issues on-site- Responsible in Updating monthly inventory- Responsible in daily meeting rooms check- Monitor incidents tickets- Responsible for all Onboarding and offboarding- Handle's Imaging and onsite Technical support

Mississauga, Ontario, Canada

IT Maintenances functions

Handle all IT related iisues

Richmond Hill, On, Canada

 On-site project at Hamilton Health Science, Hamilton, ON, Canada Provide support to multi-vendor network infrastructures both onsite and remote location Solved escalated tickets from the Help Desk and Hardware teams, involving network/hardware troubleshooting and switch port configurations  Performed and led computer hardware deployment and upgrades  Created and document internal processes and procedures following organization policies Upgraded, installed, configured… Show more  On-site project at Hamilton Health Science, Hamilton, ON, Canada Provide support to multi-vendor network infrastructures both onsite and remote location Solved escalated tickets from the Help Desk and Hardware teams, involving network/hardware troubleshooting and switch port configurations  Performed and led computer hardware deployment and upgrades  Created and document internal processes and procedures following organization policies Upgraded, installed, configured Windows servers and various workstation Show less

Cambridge, On

• Secured recycling of Electronics hardware’s (Desktops, Servers, Laptops)• Refurbishing of Electronic hardware’s (phone, printer, laptops, desktops)• Quality Control and Inspection of recycled products and assembling• Secured disposing and wiping of hard drive containing data

Nigeria

• Installed, configured, updated and troubleshoot computer network and device• Ensured maximum availability and uptime of all infrastructure services to meet company’s operational needs• Implemented and managed backups and disaster recovery procedures• Maintained existing software and hardware and upgrading any that have become obsolete Tracked, re-directed and escalated the workflow of incidents to subsequent support levels as needed towards resolving incidents within a very short… Show more • Installed, configured, updated and troubleshoot computer network and device• Ensured maximum availability and uptime of all infrastructure services to meet company’s operational needs• Implemented and managed backups and disaster recovery procedures• Maintained existing software and hardware and upgrading any that have become obsolete Tracked, re-directed and escalated the workflow of incidents to subsequent support levels as needed towards resolving incidents within a very short period• Evaluated and recommended security improvements and system upgrades• Maintained LAN/WAN/WLAN in the company• Used remote access to perform troubleshooting when needed• Provided network administration and support with a variety of operating systems• Increased data security by updating companywide encryption, steganography, IP security and secure wireless transmission practice Show less

Graduate Certificate, Big Data Solution Architecture, Distinction

Graduate Certificate, Network And System Administration/Administrator, Distinction

Bachelor Of Arts - Ba, Computer Science, 3.5 Gpa