As a dedicated Business Development & Operations Specialist with over a decade of experience, I thrive at the intersection of sales strategy, operational excellence, and team leadership. My journey has equipped me with a deep understanding of retail business dynamics, business operations, and customer-centric strategies, enabling me to deliver consistent results in fast-paced, competitive environments.Currently, at Tailwind, a Think Digital Group Company, where I manage end-to-end sales and commercial operations for key products across Central and Eastern Europe. My role involves everything from developing go-to-market strategies to optimizing sales processes, and managing CRM systems to ensure client satisfaction and revenue growth. My ability to analyze market trends, forecast profitability, and streamline operations has led to significant achievements, including a +70% YoY growth for one of our core products.Throughout my career, I have consistently demonstrated strong leadership skills, whether setting up and managing new retail stores, leading diverse teams, or training and developing personnel. My hands-on approach and commitment to continuous improvement have been instrumental in driving productivity and enhancing operational efficiency across various roles.I am passionate about leveraging technology and data to optimize business processes and create value. My expertise in CRM systems like Salesforce, alongside my advanced skills in Excel and Google Suite, allows me to design and implement solutions that drive efficiency and enhance decision-making.As I continue to evolve in my career, I am eager to apply my skills in new challenges, particularly in roles that involve sales operations, business development, and strategic planning. My goal is to contribute to organizations that value innovation, customer satisfaction, and operational excellence.