Iván Guillén Franco Email & Phone Number

Guadalajara, Jal., MX

Guadalajara Area, Mexico

Program Management, Event Systems and Tools implementation and Lead Management processes

Tlaquepaque Area, Mexico

As a professor I give the courses related to Green Belt Certification. These consist on topics like Project Management, Introduction to Six Sigma, DMAIC Overview & use of tools for optimization of resources. On the other hand, I provide coaching to the improvement projects from my students in order to be certified. I also provide the course of Yellow Belt.

Tlaquepaque Area, Mexico

Guadalajara Area, Mexico

*Certified Master Black Belt and Project Manager responsible for conducting or participating in multi-disciplinary process quality improvement/re-engineering, redesign of processes for implementation of quality processes in every area of the company at WW level. *Develops and leads the Process Improvement Teams chartered to identify and resolve.

Worldwide

* I helped in the foundation of the Internal Study Groups for PMI Certifications (CAPM & PMP).* I developed material and support on the logistics of the trainings.* I created a PMO for Volunteering so our students could get more hours of experience by working in projects that are important for the company in Guadalajara and also do networking.

Worldwide

* Provide guidance, coaching and understanding of the implementation DMAIC Methodology to people in HP & their improvement projects.

Guadalajara Area, Mexico

* Support as community manager and participating in the different monthly conferences.

Guadalajara Area, Mexico

As a professor I give some classes for the certification program for PMP.

Guadalajara Area, Mexico

* Design, drive and perform operational analysis of business processes.* Drive and track continuous improvement projects to successful completion by using rigorous logic and methods to solve difficult problems.* Identify key elements of process improvement and partners with process owners to deliver sustainable and repeatable change.* Provide leadership.

Support operations teams by diagrams, analysis or other tools to generate improvements in their processes.Giving training of project management to the project teams with initiatives of savings or efficiencies.Change control of the Marketing tower.Consultant of project management for marketing tower.

Guadalajara Area, Mexico

* Achieves quality assurance operational objectives by contributing information and analysis to plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards* Identifying and resolving problems; completing audits; determining system improvements; implementing change.

• Facilitate requirements gathering meetings to determine business needs for prices on IPG products, map the requirements to product prices or discrepancies and design solutions for gaps between requirements and product.
• Present project requirements in process reviews and in the initiative recommendations process on a regular basis.
• Participates in focus groups for ongoing maintenance or training to adapt the tools to internal needs and requests.
• Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management; communications management.
• Other responsibilities and projects as assigned.

• Project lead for the implementation of the images submittal and its support in GBS Guadalajara.
• Manage worldwide support for HP product imaging, improving 100% total customer experience by creating organizational efficiencies through the use of automation of tasks performed manually, and solving issues at a.
• Develop and update bilingual processes, business requirements, and training documentation.
• Maintain constant communication with customers for clear understanding of processes and metrics

• Implement a documentation system for Corporative Area in BBVA.* Set Up a Monitoring & Control process: Check financial, legal, operating documents of the main companies in Guadalajara, Mexico.
• Control of documents of the companies and their members.
• Direct contact with the customers, looking for further information that provides updates and accuracy for internal and external audits.

• Check financial, legal, operating documents of the main companies in Guadalajara, Mexico.
• Control of documents of the companies and their members.
• Direct contact with the customers, looking for further information that provides updates and accuracy for internal and external audits.
• Project contributor for the implementation of structural organizational changes at Jalisco Government.

Master, Business Administration, Specialization In Innovation

Activities and Societies: I was part of the Library StaffStudied International Relations & MBA

Bachelor, International Relations

Studied International Relations & MBA