Isaiah Masong Email & Phone Number

Beaumont, Tx, Us

Beaumont, Texas, United States

• Assisted with processing sales transactions involving cash, credit, or financial aid payments, ensuringaccuracy and efficiency.• Provided a welcoming and friendly atmosphere for customers by greeting them warmly and focusingon ensuring a positive experience throughout their visit.• Took initiative to support store operations, including operating equipment and cash registers, whileprioritizing speed of service and maintaining accuracy in transactions.• Processed return shipments to publishers, ensuring items were properly documented and shippedaccording to established procedures.• Handled processing of web orders, including picking, packing, and shipping items to customers in atimely manner.• Organized textbooks within the store, ensuring they were properly shelved and categorized for easyaccess and browsing by customers.• Help resolve customer issues and complaints and escalating problems to the management team whennecessary.• Assist in the daily operation of the store in partnership with the management team and act as theManager-on-Duty in the absence of the manager or at satellite locations.• Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.

Analyze and provide feedback on text, web pages, images and other types of information.• Verify reliability and accuracy of articles and news on web pages and search results.• Audit web pages, videos and search results for scams, obscene material, factual inaccuracies andother safety concerns.• Determine the best results for a user's query based on contextual information about the user withina search engine.

Beaumont, Texas, United States

Welcomed and assisted customers in finding products that met their needs and preferences, providingexceptional service and creating a positive shopping experience.• Processed sales transactions accurately and efficiently, including cash, credit, and other forms ofpayment, while adhering to company policies and procedures.• Maintained a clean and organized store environment by restocking shelves, arranging merchandisedisplays, and ensuring that the store was visually appealing at all times.• Stayed knowledgeable about PacSun products, promotions, and sales events to effectivelycommunicate information to customers and drive sales.• Collaborated with team members to achieve sales targets and contribute to the overall success ofthe store.