Ignacio B. Piñero Email & Phone Number

Argentina

Barcelona, Cataluña, España

As an Operations Support Specialist, I oversee the software product implementation process, ensuring timely and successful deployment. I collaborate with cross-functional teams, maintaining strong communication channels with customers and managing their expectations. Compliance with project management standards and best practices is consistently upheld. Leveraging data analysis, I make informed decisions and implement improvements for an enhanced customer experience. I provide support to both internal and external customers, addressing concerns and offering customized solutions. Training sessions are conducted to empower customers' employees in utilizing the software effectively. Comprehensive data and reporting are prepared and delivered to internal stakeholders, facilitating software implementation assessment and data-driven decision-making. Administrative tasks are diligently managed to ensure smooth operations and organized documentation. Throughout my tenure, I demonstrate effective communication, customer-centricity, and efficient management of multiple implementation projects. As an Operations Support Specialist, my role drives customer satisfaction and operational excellence in deploying software products successfully.

Big Data, Virtualización Y Machine Learning

Technical course

Ingería De La Energía

carrera de grado

Estudiante De Ingeniería Mecánica, Mechanical Engineering