Ignacio Carracedo Plumed Email & Phone Number

Santiago, CL

- Food and catering services- Dinning rooms- Coffee shops

Región Metropolitana De Santiago, Chile

• In charge of all departments: (Operation, Commercial, People, Marketing, Expansion, Administration and Accounting)
• Optimization of the operation. Improvement of the contribution margin in stores and web sales.
• Business development and project evaluation. Management plan; budget; Report to the Board members.Achievements and Impact on the organization:
• Redefine operation of two inefficient points of sale, unifying them to reach positive numbers.
• Redefinition of indicators and P&L format, improving business control.
• Acquisition of 4 new locations in less than 7 months.

Region Metropolitana, Santiago, Chile

• food services, restaurants and coffee shops. Annual turnover USD 10MM. 130 employees.
• Loyalty of current customers, expanding service offering and improving the profitability of operations.
• Business development (tripling sales in catering and coffee-breaks).
• Tender for dinning rooms in public and private companies, universities, clinics, hospitals, senior residences.
• Management of the restaurants and coffee-shops division. (Beppo Bistró, Beppo Lastarria, Beppo UDD, Alba Café) Management plan, budget control, reporting and indicators control.
• Leading retail and commercial operation teams. A total of 6 professionals.Achievements and Impact in a company in crisis, with cash problems:

Region Metropolitana, Santiago, Chile

• Business Development Manager and OperationsArgentine gastronomic group.
• Implementation in Chile of the business model developed in Buenos Aires, operated with a centralized kitchen.
• Purchase of equipment, furniture and selection of all suppliers necessary for the operation.
• Implementation of the software, with recipes loading and inventory-purchase module. Definition of indicators.

• HEALTHCARE: Care of people (Home Care/Clinical care / Sale and medical supplies renting / Nursing homes). Annual turnover of USD 5.5MM and 400 employees.Commercial Manager | Senior Residence Division Manager
• Leading a 3 professionals sales team and a residence management team of 5 professionals.
• B2B and B2C business development. Defining marketing strategy and Commercial Plan.
• Business development and evaluation of Senior Residence projects.
• Board members Report, indicators control, budget optimization.Achievements and Impact on the organization:
• Led merger between ETXEKIDE CHILE and SERPROEN - Negotiation and implementation.

• Specialized in social and health services to Elderly People. Leading a 6 professionals team.Achievements and Impact on the organization:
• Growth from zero to reaching 1.5MM USD in turnover and more than 160 employees in 4 years.
• Start operations in Chile of a Spanish service company specialized in Older Adults. Opening offices in Viña del Mar and Santiago. Being pioneers in the sector.
• Design and implementation of the Strategic and Business Plan for Expansion in Chile.
• Innovate in the sector, through on-site services to the main Senior Residences in Santiago de Chile.
• Report to the Governing Board, financial and KPI´s control, Optimization of structure and budget

• Spanish-French tobacco company. Billing of USD 4,200 MMPURCHASING DEPARTMENT - MADRID HEADQUARTRES:General Services Purchasing Director (Non-Strategic Purchasing)Annual budget of 30 MM USD.
• Renewal and negotiation of Cleaning, Security, Utilities, and Maintenance contracts.
• Responsible for centralizing the Group's main purchases: (Group leasing in Spain (600 vehicles); Plant work clothing (1,500 people); Office supplies (7 factories and 20 logistics centers).Business Process Leader.

España

Master Of Business Administration - Mba

Ingeniero Comercial

Posgrado Marketing Internacional