Executive MBA en la Universidad Adolfo Ibáñez (Santiago de Chile).Licenciado en Administración y Dirección de Empresas (L.A.D.E.) de la Universidad de Zaragoza (España)Con 20 años de experiencia. Estos últimos 13 años en Chile, a nivel de Gerencia General, Comercial, Desarrollo de Negocio y Operaciones en empresas de servicios de alimentación y salud. Anteriormente, 8 años en España en cargos ejecutivos en empresa multinacional de consumo masivo, gerencia de Compras No Estratégicas.En Alimentación: NUTRIMENTO, CAFETANO, ARTE CULINARIA, SERALEn Healthcare: SERPROEN, ETXEKIDEEn Consumo Masivo: ALTADIS (IMPERIAL TOBACCO GROUP)Formación y liderazgo de equipos multidisciplinarios para desarrollar proyectos comerciales y operacionales, desde su inicio hasta su ejecución.Cuento con experiencia en diversos mercados (consumo masivo, alimentación colectiva, restaurantes, cafeterías, Healthcare) y distintos cargos (Gerente general en pequeña y mediana empresa, gerente comercial en gran empresa y multinacional, gerente compras en multinacional). Lo que me ha permitido desarrollar modelos de negocios que agregan valor desde una mirada diferente a la tradicional para cada uno de estos mercados.Experto en gestión combinada a nivel comercial y operacional, fundamental para empresas de servicios en fases de crecimiento, expansión, etapa temprana o en crisis.Visión global del negocio; Gestión eficiente de personas y recursos; foco en crecimiento, optimización y resultados.Creativo para solucionar problemas, detectar necesidades y formas nuevas de hacer las cosas. Perseverante en la persecución de objetivos.Liderazgo basado en la empatía, capacidad para delegar e involucrar al equipo en la definición de objetivos.
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Gerente GeneralNutrimentoSantiago, Cl
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General ManagerNutrimento Apr 2024 - Present- Food and catering services- Dinning rooms- Coffee shops
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General ManagerCafetano May 2022 - Apr 2024Región Metropolitana De Santiago, Chile• In charge of all departments: (Operation, Commercial, People, Marketing, Expansion, Administration and Accounting)• Optimization of the operation. Improvement of the contribution margin in stores and web sales.• Business development and project evaluation. Management plan; budget; Report to the Board members.Achievements and Impact on the organization:• Redefine operation of two inefficient points of sale, unifying them to reach positive numbers.• Redefinition of indicators and P&L format, improving business control.• Acquisition of 4 new locations in less than 7 months.• Stabilization of the contribution margin above 50%.• Align the objectives and work of management, strengthening them as a team.• In summary, give focus for growth as a chain. -
Commercial ManagerNutrimento Oct 2018 - May 2022Region Metropolitana, Santiago, Chilefood services, restaurants and coffee shops. Annual turnover USD 10MM. 130 employees.• Loyalty of current customers, expanding service offering and improving the profitability of operations.• Business development (tripling sales in catering and coffee-breaks).• Tender for dinning rooms in public and private companies, universities, clinics, hospitals, senior residences.• Management of the restaurants and coffee-shops division. (Beppo Bistró, Beppo Lastarria, Beppo UDD, Alba Café) Management plan, budget control, reporting and indicators control.• Leading retail and commercial operation teams. A total of 6 professionals.Achievements and Impact in a company in crisis, with cash problems:• New medium-sized clients with low cash needs. Efficiency and control of spending in existing ones.• Develop coffee-shops in universities (Alba Café and Beppo Café) to generate cash.• Adjustments in Beppo Bistró: Change of administrator, implementation of the inventory module of the management system, new costing and pricing. In 1 year, we managed to double sales and go from -1% to 25% operating margin.• As a global result, we achieved a turnover growth of 10% annually.
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Business Development ManagerArte Culinaria Oct 2016 - Oct 2018Region Metropolitana, Santiago, ChileBusiness Development Manager and OperationsArgentine gastronomic group.• Implementation in Chile of the business model developed in Buenos Aires, operated with a centralized kitchen.• Purchase of equipment, furniture and selection of all suppliers necessary for the operation.• Implementation of the software, with recipes loading and inventory-purchase module. Definition of indicators. -
Commercial ManagerSerproen Clinical Services Dec 2014 - Oct 2016HEALTHCARE: Care of people (Home Care/Clinical care / Sale and medical supplies renting / Nursing homes). Annual turnover of USD 5.5MM and 400 employees.Commercial Manager | Senior Residence Division Manager• Leading a 3 professionals sales team and a residence management team of 5 professionals.• B2B and B2C business development. Defining marketing strategy and Commercial Plan.• Business development and evaluation of Senior Residence projects. • Board members Report, indicators control, budget optimization.Achievements and Impact on the organization:• Led merger between ETXEKIDE CHILE and SERPROEN - Negotiation and implementation.• Developed the B2B business, Big clients such as Mutual de Seguridad or Salvador Hospital.• Implemented digital marketing and web positioning strategy.• Acquisition of a Senior Residence with 100 beds, currently Los Jazmines Residence.• Achieving billing growth from 3.5MM USD to 5.5MM USD in 2 years. • Negotiation and acquisition of other businesses (Senior Livings, other Home Care) -
General ManagerEtxekide Chile / Healthcare (Home Care) 2009 - 2014Specialized in social and health services to Elderly People. Leading a 6 professionals team.Achievements and Impact on the organization:• Growth from zero to reaching 1.5MM USD in turnover and more than 160 employees in 4 years.• Start operations in Chile of a Spanish service company specialized in Older Adults. Opening offices in Viña del Mar and Santiago. Being pioneers in the sector.• Design and implementation of the Strategic and Business Plan for Expansion in Chile.• Innovate in the sector, through on-site services to the main Senior Residences in Santiago de Chile.• Report to the Governing Board, financial and KPI´s control, Optimization of structure and budget
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General Services Purchasing DirectorAltadis 2006 - 2009Spanish-French tobacco company. Billing of USD 4,200 MMPURCHASING DEPARTMENT - MADRID HEADQUARTRES:General Services Purchasing Director (Non-Strategic Purchasing)Annual budget of 30 MM USD.• Renewal and negotiation of Cleaning, Security, Utilities, and Maintenance contracts.• Responsible for centralizing the Group's main purchases: (Group leasing in Spain (600 vehicles); Plant work clothing (1,500 people); Office supplies (7 factories and 20 logistics centers).Business Process Leader [Global Processes Department]: (SAP, Self-Invoicing, esourcing, purchasing procedures)Buyer and Senior Buyer of General Services Purchases: (Study, analysis of all types of non-strategic purchases) -
Business Process Leader [Departamento De Procesos Globales]Altadis 2005 - 2006
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Buyer Y Senior Buyer De Compras De Servicios GeneralesAltadis 2002 - 2005España
Ignacio Carracedo Plumed Education Details
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Master Of Business Administration - Mba -
Ingeniero Comercial -
Posgrado Marketing Internacional
Frequently Asked Questions about Ignacio Carracedo Plumed
What company does Ignacio Carracedo Plumed work for?
Ignacio Carracedo Plumed works for Nutrimento
What is Ignacio Carracedo Plumed's role at the current company?
Ignacio Carracedo Plumed's current role is Gerente general.
What schools did Ignacio Carracedo Plumed attend?
Ignacio Carracedo Plumed attended Universidad Adolfo Ibáñez, Universidad De Zaragoza, Avans Hogeschool.
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