With more than 40 years of experience in all areas of the operation and all departments ranging from 3-5 Star Hotels to Cruise lines, I assist and enable hospitality businesses to optimise and streamline the organisation in order to restore economic sustainability. In that perspective you can see me as a coach, a mentor as an advisor or an interim manager.The current poly crisis has become the biggest challenge in history for the entire hospitality and tourism industry. At the same time it provides the greatest opportunity for the hospitality and tourism industry to change and adapt in order to deploy changes to the organisation, processes, offers or even business models to become more resilient and sustainable than ever before.The severe measures of the pandemic, the rising inflation, skyrocketing cost of energy and supply as well as staff shortage and rising salaries have put enormous pressure on the management of any hospitality and tourism business. The situation will soon have a significant impact on source markets and travel demand, occupancy, RevPar and ADR. The economic sustainability of any business is at stake and any business should take this opportunity.With a holistic approach, by thinking differently and out of the box and a hands-on management approach executing an open-door and collaborative leadership style, I lead by example, execute a clear vision and communicate shared objectives to inspire and motivate the team members to outperform in an ever more unpredictable world. I strongly believe in open and honest communication with the ability to lead through influence as the key to effective teamwork, focusing on building a vibrant organisation, creating a distinctive work environment, internal & external guest satisfaction and maintaining the highest standards across all departments.Creating an exciting and rewarding work culture, building an environment of continuous improvement, personal development and career progression is a major element to attract, develop, and retain the right people for the team.