Ignacio Guzman Email & Phone Number

Washington Dc

• Provides high-quality administrative and logistical support to the Consulate of Uruguay.• Manages and maintains the calendar of the Consul and Consulate with timely response to internal & externalclients requests. Scheduling to include effective prioritizing and resolving related conflicts and competingdemands.• Manages and processes travel arrangements for Consul.• Responsible for processing powers of attorney, minor’s permits, ID cards, proof of life, birth, marriage and deathcertificates.• Provides written and oral replies to public inquiries, answering NIV related questions and inquiries aboutUruguayan Citizen Services that come in via the Consular Section's public e-mail or via telephone.• Processes all Non-Immigration Visa applications from beginning to end, including entering NIV applications into the consular system, preparing documents for adjudication by the Consular Officer, printing approved visas, andpreparing passports/visas for pick-up by the applicant.• Provides English translation of documents to the Consular Officer as needed.• Management of consular cases, including managing a database, in accordance with consular instructions.• Provides advice/assistance to Uruguayan citizens in difficulty in the US (e.g. accident/illness/other emergency,queries regarding immigration status etc) including conducting research on the citizens behalf and liaising withthe Uruguayan and US authorities on the citizen’s behalf where necessary• Monitors changes in Uruguayan immigration law and other consular regulations and, in consultation with theConsular Officer, implements these changes in the Consular Section as appropriate.• Manages Consulate’s website updates and contents.

Montevideo, Uruguay

• Managed department’s strategic agenda and daily activities according to business priorities.• Organized and scheduled meetings and appointments.• Reviewed and registered all incoming correspondence, followed-up on matters pending action, andindependently handled routine information requests. Ensured the effective processing of documents andreviewed all correspondence submitted for Manager’s approval.• Developed and implemented initiatives to improve customer service.• Delivered prompt and professional solutions for customer inquiries via phone, email, online chat etc.• Maintained relationships with other internal departments as well as client base to improve business performance.• Conducted training to customers and internal staffs on company products and services.• Defined invoicing data types and maintain databases.• Ensured that service level agreements are met as they relate to invoice processing procedures.• Compiled and analyzed information and prepared reports, memos, briefings, and presentations as needed.• Coordinated/organized logistical and administrative functions related to daily activities.• Responsible for maintaining contract filling systems to ensure all documents were properly closed and filed.

Montevideo, Uruguay

• Responsible for managing all corporate activities of the Department. Monitored activities to ensured timeliness, consistency, and completeness.• Supported the team's procurement needs, following TATA’s procurement policies.• Facilitated hiring of consultants and firms and coordinated invoicing.• Responsible for ensuring the routine accounts payable activities such as validating and processing payments of accounts payable transactions are in adherence with TATA policies and procedures, in the designated tools and formats.• Ensured proper and timely document management (e.g., reception, validation, and processing of invoices/Credit Notes etc).• Provided timely assistance and customer-oriented support for incoming queries and issues from client stakeholders via e-mail or phone.• Coordinated and collaborated with cross-functional teams to ensure quality service to customers.• Supported the Senior/Team Lead / Manager in the workload distribution and absorption, acted as a coach to otherassociates in P2P Team.•Responsible for quality of processes and constantly updated of SOPs (internal documentation of processes).• Created daily, weekly, and monthly reports and metrics using Power Bi.• Responsible for onboarding of new team members as well as developed training methods and best practices tofacilitated training employees. This also included the development of user manuals, work instructions, andknowledge bases.• Facilitated and/or executed assigned special projects and effectively collaborated with business partners both internaland external with adequate follow-ups.• Promoted and maintained high level of communication within own team and with other TCS members as well asfostered constructive relationships with offshore teams.

Montevideo

• Manage various procurement projects that include the areas of accounting, purchasing, contracting, sourcing, and commodity management. • Support team members in resolving issues related to the service delivery including communication with suppliers, buyers and other BASF group departments • Review/approve payments and statements of expenses. Reconcile invoices and identify discrepancies. • Responsible for conducting contract negotiations, for successful supplier management and manage purchasing activities for the relevant local categories. • Act as a central point of contact for purchasing ensuring that the purchasing requirements from the sites assigned are fulfilled. • Develop, implement and maintain systems, procedures and policies, including procurement and accounts payable functions to ensure adherence to company guidelines. • Responsible for creating and updating databases. • Provide support in cooperation with the global and regional purchasing teams to the development and implementation of purchasing strategies. • Assist with other projects/administrative tasks as needed. • Knowledge coordinator of procurement and Know It platform update of documents and approver

Uruguay

• Managed accounting functions including maintenance of general ledger, accounts payable, accounts receivable, and project accounting; ensures accuracy and timeliness. • Responsible for performing reconciliations to analyse Accounts Payable and Accounts Receivable, and correcting any discrepancies possible, posting invoices, resolving various issues, and identifying new billings. • Supervised Interacting with Order Creators, Procurement, Supply Chain, and Customer Care to correct issues such as pricing (ICTP) errors, unit price discrepancies, billing, goods receipts, and invoice issues. • Responsible for communicating with the customs brokerage to ensure all invoices have been declared to customs properly, which required substantial collaboration with sales order creators, brokers, logistics, and customs compliance. • Responsible for communicating accounting and procurement policies, practices, and procedures with department, managers, vendors, and internal customers to ensure compliance. • Responsible for exporting data from SAP into Microsoft Excel and created various reports that required the use of pivot tables and V-lookups. • Participated in audit progress and findings by providing information in status meetings; identifying discrepancies; preparing final audit reports. • Responsible for the organization and implementation of special projects and initiatives. • Developed, implemented and maintained systems, procedures and policies, including accounts payable functions to ensure adherence to company guidelines. • Responsible for the Americas Project, which included creating training documents in Spanish and English on Microsoft Word and PowerPoint. • Selected and hired employees for the department. Trained and evaluated employees to enhance their performance, development, and work product. Communicated performance issues and makes recommendations for personnel actions.

• Read and screened incoming correspondence and reports; made preliminary assessment of the importance of materials and organized documents; handled some matters personally and forwarded appropriate materials accordingly. • Prepared and organized documentation necessary to collect payment. • Interfaced with inside and outside auditors to share information and coordinate periodic reviews and where necessary drive the implementation of corrective actions. • Responsible for management of accounting transactions in support of the receivables process, including establishing and maintaining account reconciliations. • Followed-up to ensure all actions were completed in order for payment to be made. • Continuously worked to improve A/R processes through technology or quality improvements. • Professionally handled all incoming calls from customers including returning the calls and expediting requests in a timely manner. • Managed receivables in such a way that metrics met or exceeded the established goals using an analytical approach that is systematized and sustainable. • Participated in leading special projects as time or capabilities allow. • Identified causes for nonpayment and communicated problems for corrective action to be taken. • Contacted customers regarding past due accounts.

• Responsible for daily administrative activities such as, read and analyzed incoming memos, submissions, and reports in order to determine their significance and plan their distribution. • Reviewed information from the general ledger and prepared journal entries for posting. • Oversaw periodic statements, reports, invoices, and computer transmissions. • Assessed and reconciled accounts receivable and accounts payable information. • Created reports and analyzed results for monthly flash meetings and balance sheet review meetings. • Prepared and analyzed the effects of journal entries on the overall financial statements. • Reviewed and approved journal entries and ensured they accurately contained appropriate supporting documentation. • Reviewed and approved account reconciliations and ensured they accurately reflected the account’s balance and to ensured that reconciling items are timely researched and appropriately corrected. • Developed, maintained and/or reviewed reports to support analysis of income statement and balance sheet accounts. • Organized and maintained up to date financial records. • Managed national and international bank accounts, reconciled and ensured they accurately reflected the account’s balance and they are accurately entered into our SAP accounting system. • Produced documents, briefing papers, reports and presentations, carried out background research and present findings into subjects the manager was dealing with. • Arranged mission and training related travel, travel expenses, visa requirements and maintained records of project and mission-training related documents.

Tenaris

• Part of the documentation process involved reconciling account records. Account reconciliation involved posting payments against outstanding invoices and made sure that balances were cleared. The reconciliation process may also involved verifying all charges and credits against a customer's account on a monthly basis.