Ignacio Lopez Email & Phone Number

Gibraltar

Gibraltar

Gibraltar

Oversee the day-to-day operations of the BV Group Retention team, managing automated and ad-hoc campaigns across multiple channels.Lead and manage the UK & Ireland team, including service line training across the Group, developing processes, and setting team objectives and targets.Take responsibility for the retention budget, ensuring accountability for.

Gibraltar

Responsible for the first impressions of Parimatch to the UK market across all platforms. Parimatchwas launched in the UK in October 2020 and one of biggest project I did for them it was to Design & build all the Automation - Customer Lifecycle (Marketing & Transactional). Data analysis to help drive revenue through placement and quality of our products.

Gibraltar

Development, implementation and optimization of CRM Strategy, coordinating daily time critical campaigns, setting specific marketing strategies to retain customers. Monitoring, analyzing and reporting on the effectiveness of all campaigns and tracking performance against commercial KPIs, ensuring the CRM system provides an effective sales funnel. Working.

Gibraltar

Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty, testing strategies to guarantee the most efficient approach. Making sure the customer database is correctly segmented for targeted marketing activities. Working directly with the trading team and casino commercial team to generate and distribute.

Gibraltar

To support the core business objectives by maximising customer traffic through williamhill.es and williamhill.com/es. To provide localised, dynamic content on the Spanish language on all desktop and mobile platforms. To utilise all the publishing and content management systems available whilst ensuring that the standard of language and translations used.

Sofia, Bulgaria.

Account Manager – During this six-month internship program I had the opportunity to rotate between several important sectors throughout the retail banking system. My responsibilities included; cashiering, mortgages/loans and savings/investments. This was a fantastic opportunity to gain an insight into how a global retail bank operates and provided me with.

Diplomatura Ciencias Empresariales, Business Administration And Management, General

Education record