1. Lead the team that builds Mercado Libre’s A/B testing platform, which enables effortless A/B testing to the Product and Software Development teams (15k+ employees).2. Manage and coach a team composed by three backend developers and one data scientist3. Ensure the platform trustworthiness, SLAs and scalability, keeping the operating costs down4. Train and offer support to Product and Software Development teams to level-up their product analytics skills5. Define and prioritize… Show more 1. Lead the team that builds Mercado Libre’s A/B testing platform, which enables effortless A/B testing to the Product and Software Development teams (15k+ employees).2. Manage and coach a team composed by three backend developers and one data scientist3. Ensure the platform trustworthiness, SLAs and scalability, keeping the operating costs down4. Train and offer support to Product and Software Development teams to level-up their product analytics skills5. Define and prioritize the A/B testing platform backlog Show less

1. PurposeGenerate a data driven culture in the Fintech Operations and Local Sales & Growth teams by1.1. Building analytical capabilities and management systems in the Fintech Operations and Local Sales teams1.2. Form, lead and coach a team of three data developers who1.2.1. Translate business needs into data product designs and technical requirements1.2.2. Develop and maintain data products with the highest return on investment to satisfy business needs1.2.3. Ensure… Show more 1. PurposeGenerate a data driven culture in the Fintech Operations and Local Sales & Growth teams by1.1. Building analytical capabilities and management systems in the Fintech Operations and Local Sales teams1.2. Form, lead and coach a team of three data developers who1.2.1. Translate business needs into data product designs and technical requirements1.2.2. Develop and maintain data products with the highest return on investment to satisfy business needs1.2.3. Ensure communication within the team and with internal clients to align priorities and implement the use of the data products in their processes and management systemsAchievements1. Hired two members of the team with great cultural fit2. Coached 8 analysts from Local Sales & Growth teams during the design and execution of data products as part of a program of analytical skills development3. Served as a Subject Matter Expert by training 20+ Directors, Managers and Supervisors in two key practices of the management system: Voice of the organization and Huddles. Coach managers in the implementation of these practices in their teams4. Strengthen the Reconciliations team management system by leading the design and development of an alerts and reporting system with main KPIs of the process, reducing risks and the receivables amount. Saving around USD 1M per year due to the avoidance of financial and operational losses.5. Led the development of an automatic monthly Profit and Losses model for the Merchants Business, which drastically increased the possibilities of detecting and taking actions upon customer segments with profitability or churn risk issues by the Pricing, Local and Corporate Sales & Growth teams.6. Led the development of a control panel and a KPI tree for the Mexico Merchants Sales & Growth team. These tools are the main inputs of information in the definition and prioritization of Acquisition and Engagement strategies and tactical actions through all the layers of the hierarchy. Show less

PurposeGenerate a data driven culture in the Fintech Operations teams by1. Building the Business Intelligence & Analytics (BI&A) Management System and Capabilities2. Translating business needs into data product designs and technical requirements3. Development and maintenance of data products with the highest return on investment to satisfy business needs4. Leading special projectsAchievements1. Served as a change agent in the implementation of a Quarterly… Show more PurposeGenerate a data driven culture in the Fintech Operations teams by1. Building the Business Intelligence & Analytics (BI&A) Management System and Capabilities2. Translating business needs into data product designs and technical requirements3. Development and maintenance of data products with the highest return on investment to satisfy business needs4. Leading special projectsAchievements1. Served as a change agent in the implementation of a Quarterly Planning framework and the Scrum methodology for the Capacity Management of the BI&A team2. Trained the BI&A team in: a. Needfinding and Data Products Design Methodologies b. Advanced SQL: DDL, DDM, Query performance optimization, Stored procedures and Data integrity assurance and monitoring3. Led the Quarterly Planning process and the execution of data products (mostly KPIs control panels and Deep Dive dashboards) for four internal clients: Withdrawals, Refunds, Agency Payments and Reconciliations teams4. Helped my internal clients’ leadership team to build and implement its management system by implementing a KPIs control panel, regular huddles, process standardization and Problem Solving, Risk Management and Capacity management Practices.5. Led a special task force for reducing delays of duplicated and delayed accreditation of account money withdrawals, reducing 10k poor user experiences and saving USD 1.5MM per year6. Led a special task force to foresee and monitor the impact of COVID-19 in the business, with a special focus on the Operations teams7. Helped define the new structure of the team that would make it scalable, in order to gain breadth (new internal clients: Sales) and depth (data engineering and advanced analytics capabilities) in the near future Show less

Purpose1. Build the Operations teams management system2. Develop capabilities of the Operations team’s members3. Lead multiple special projectsAchievements1. Trained 60+ analysts in Problem Solving methodologies and Lean management systems. Coached the trained these analysts in different projects which led to: a. Definition of KPIs for five Back Office Operations teams and processes b. Standardization of 10+ critical processes c. Build recommendations for… Show more Purpose1. Build the Operations teams management system2. Develop capabilities of the Operations team’s members3. Lead multiple special projectsAchievements1. Trained 60+ analysts in Problem Solving methodologies and Lean management systems. Coached the trained these analysts in different projects which led to: a. Definition of KPIs for five Back Office Operations teams and processes b. Standardization of 10+ critical processes c. Build recommendations for the implementation of 12 projects with an estimated impact of USD 10M per year2. Built a business case to increase the Reconciliation team headcount by 80% (short term) and migrate the software used to execute the process (long term), in order to reduce the reconciliation process lead time to 24hs. The expected impact of such initiatives was an increase of 18 points in the NPS of the users that passed through the refunds journey and savings of USD 700k per year caused by a better control of receivables and chargebacks.3. Developed a simple automation (in R language) of the Reconciliation process which helped reduce the probability of errors and the process execution time, saving half an FTE. Show less

Actividades-Elaboración de documentación de procesos (especificaciones, listas de materiales y planos)-Estudio de métodos y tiempos-Diseño y gestión del mantenimiento de dispositivos para la fabricación de estructuras metálicas-Soporte al departamento de producción para la gestión de cambios y mejoras en la fabricación (implementación de kanban, registros de procesos, gestión de proyectos)

Mi función era la de trabajar en equipo con las distintas áreas del sector de estampado (seguridad e higiene, calidad, operaciones, matricería y mantenimiento) para llevar a cabo mejoras en los procesos de fabricación, estando a cargo de la mejora de la productividad de dos de las prensas de la planta. Actividades-Elaboración de documentación de procesos (hojas de proceso, flujogramas, lay-outs, standard work)-Seguimiento y análisis de indicadores del proceso (OA, downtime y… Show more Mi función era la de trabajar en equipo con las distintas áreas del sector de estampado (seguridad e higiene, calidad, operaciones, matricería y mantenimiento) para llevar a cabo mejoras en los procesos de fabricación, estando a cargo de la mejora de la productividad de dos de las prensas de la planta. Actividades-Elaboración de documentación de procesos (hojas de proceso, flujogramas, lay-outs, standard work)-Seguimiento y análisis de indicadores del proceso (OA, downtime y tiempos de set-up)-Coordinación de proyectos para resolución de problemas (8Ds, confección de A3)-Seguimiento de los planes de acción desprendidos del diagnóstico-Ser un agente de cambio en la implementación de Lean Manufacturing-Ejecución y seguimiento de los proyectos de inversión definidos en el plan de crecimiento 2015-2020 de la plantaLogros-Actualización total de la documentación de procesos, mejorando el proceso de generación de revisiones al eliminar información duplicada y automatizando el impacto de los cambios en los formatos de los documentos-Incremento de más de un 10% en el OA y reducción de un 20% en los tiempos de set-up (promedio anual) en las prensas a mi cargo-Automatizaciones en la generación de reportes de performance que disminuyeron el tiempo de actualización en un 90%-Generación de auditorías e indicadores para la gestión visual del shop floor-Soporte al proyecto de industrialización asociado al cambio en el diseño de uno de nuestros productos Show less

Ingresé como joven profesional y fui asignado a la planta que el grupo posee en Campana, donde se producían pequeños electrodomésticos con la marca ATMA. Allí, participé en un proyecto para la mejora de la productividad de una de las líneas de ensamble.Actividades-Elaboración de documentación de procesos (hojas e instructivos de procesos, lay-outs, listas de materiales)-Estudio de métodos y tiempos-Relevamiento y priorización de oportunidades de mejora-Generación… Show more Ingresé como joven profesional y fui asignado a la planta que el grupo posee en Campana, donde se producían pequeños electrodomésticos con la marca ATMA. Allí, participé en un proyecto para la mejora de la productividad de una de las líneas de ensamble.Actividades-Elaboración de documentación de procesos (hojas e instructivos de procesos, lay-outs, listas de materiales)-Estudio de métodos y tiempos-Relevamiento y priorización de oportunidades de mejora-Generación, ejecución y seguimiento de los planes de acción-Evaluación de proyectos de inversión para la automatización de operacionesLogros-Se elaboraron dos propuestas de definición de los puestos de trabajo en función del nivel de producción requerido. Esto permitió disminuir los tiempos estándar (proporcionales al costo de mano de obra) en hasta un 20%-Se desarrolló una macro para automatizar la asignación de tareas, utilizando como input la información del estudio de métodos y tiempos. La misma fue utilizada posteriormente para balancear otras líneas de ensamble.-Se evaluaron técnica y económicamente cuatro proyectos de inversión Show less