I am the current Business Development Administrator with more than a decade of biotechnology and CRO experience. I am proficient in drafting and reviewing proposals, plans and regulatory documentation in support of clinical and non-clinical studies, following appropriate guidelines and methodologies in order to generate consistent reliable data and maintaining open lines of communication with clients.Prior to Smithers, I obtained my Undergraduate and Graduate Degree in Health Systems Management from the University of Baltimore. My background includes various years of supervisory and project management positions in a CRO where I managed and fostered client relationships which included several NIH contracts. I excelled at drafting and implementing process improvement programs, following Lean Six Sigma methodologies, to improve efficiency and quality.I strives to improve the overall health of the community by creating a meaningful impact in research, having a better understanding of the science, and by prioritizing the improvement of life, through the reliable delivery of consistent scientific data.I help organizations improve the management and delivery of quality data, through positive long-lasting professional relationships, coupled with unmatched energy and enthusiasm geared to achieving organizational and individual goals.Specialties:Proposal DraftingCRM managementProcess ImprovementsLean Six SigmaKaizen MethodologiesProject ManagementData Manipulation Funnel/ Revenue reportingFormulation of Improvement ProcessesForged Strong Collaboration among peers and clientsAssessed Procedures to reduce wasteAuthored Standard Operating Procedures (SOP's) and Study ReportsEnforced and Surveyed employee enrichment programsDeveloped Action PlansRedesigned processes to apply new technologiesInspired detail-orientation Orchestrated the delegation and management of teamsCoordinated the growth of peers, through strengthened training programsExpanded Sofware manipulation and Study design Goal -Driven, compassionate, bilingual professional with over 10 years of related, hands-on experience in a fast-paced environment. Focused on developing strategies to best fit the needs of consumers, to ultimately instill confidence and satisfaction by exceeding client expectations. Keen at communication, problem-solving, and negotiating with various departments, institutions, and the public to close the gap and raise awareness of challenges, in ultimately improving the health of our community.