Moped Rider
Current
Apr 2023 - Present
AeroLeads people directory · profile
Ignacio Rivas Email & Phone Number
Customer Service
at
Getir
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Who is Ignacio Rivas? Overview
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Quick answer
Ignacio Rivas is listed as Customer Service at Getir, a with 857 employees, based in Berlin, Germany. AeroLeads shows a matched LinkedIn profile for Ignacio Rivas.
Ignacio Rivas previously worked as Moped Rider at Getir and Tier 2 Support Specialist (LEIA Project) at Webhelp. Ignacio Rivas holds Grado Medio De Servicios En Restauración, Hostelería Y Turismo from Jacaranda.
Company email context
Email format at Getir
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Getir
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Profile bio
About Ignacio Rivas
Ignacio Rivas is a Customer Service at Getir.
Current workplace
Ignacio Rivas's current company
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Getir
3 roles
Ignacio Rivas work experience
A career timeline built from the work history available for this profile.
Tier 2 Support Specialist (Leia Project)
- Provided expert technical support for client products, specializing in troubleshooting across iOS, MacOS, and WatchOs.- Offered in-depth assistance for account security, focusing on Apple ID and iCloud.- Assisted Tier 1 advisors in resolving basic technical problems, enhancing support capabilities.- Investigated elevated tickets, confirmed issues, and implemented advanced solutions.- Conducted personalized follow-up for customer incidents, ensuring satisfaction.- Collaborated seamlessly with the product engineering team to optimize problem-solving.- Engaged with customers through various channels for prompt assistance.- Maintained a positive, empathetic, and professional attitude for an exceptional customer experience.- Proactively resolved customer complaints, prioritizing a customer-centric approach.- Achieved client requirements and personal goals, meeting key performance indicators.- Delivered informative round tables to enhance team capabilities.
Feb 2021 - Mar 2022
Tier 1 Support Specialist (Leia Project)
- Provided expert problem-solving for software and hardware issues, specializing in iOS, MacOS, and WatchOs platforms.- Addressed and resolved account security challenges, specifically related to Apple ID and iCloud.Maintained a consistently positive, empathetic, and professional attitude when interacting with customers, ensuring a high-quality customer experience.- Proactively acknowledged and resolved customer complaints, contributing to overall customer satisfaction.- Successfully met client requirements and personal goals, consistently achieving key performance indicators and drivers.- Managed incidents, escalating them to higher tiers when necessary to ensure swift and effective resolution.- Conducted product and process round tables, sharing insights and expertise with other technical specialists to enhance overall team knowledge.
Apr 2020 - Feb 2021
Team & coworkers
Colleagues at Getir
Other employees you can reach at getir.com. View company contacts for 857 employees →
AD
Alexandra D.
Colleague at GetirDhaka, Bangladesh
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EC
Evren Cesur
Colleague at GetirBursa, Türkiye, Turkey
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ET
Eldho Thankachan
Colleague at GetirBerlin, Germany
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AB
Andreea-Iuliana Bucur
Colleague at GetirLeeds, England, United Kingdom
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DŞ
Damla Şentürk
Colleague at GetirIstanbul, Türkiye, Turkey
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AA
Aslı Akarçeşme
Colleague at GetirIstanbul, Türkiye, Turkey
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DC
Demet Coskun
Colleague at GetirIstanbul, Türkiye, Turkey
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EÖ
Erden Özen
Colleague at GetirAntalya, Türkiye, Turkey
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CF
Christopher Fowler
Colleague at GetirSheffield, England, United Kingdom
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YD
Yann Doucene
Colleague at GetirParis, Île-De-France, France
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Alexandra D.
Colleague at GetirDhaka, Bangladesh
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EC
Evren Cesur
Colleague at GetirBursa, Türkiye, Turkey
View →
ET
Eldho Thankachan
Colleague at GetirBerlin, Germany
View →
AB
Andreea-Iuliana Bucur
Colleague at GetirLeeds, England, United Kingdom
View →
DŞ
Damla Şentürk
Colleague at GetirIstanbul, Türkiye, Turkey
View →
AA
Aslı Akarçeşme
Colleague at GetirIstanbul, Türkiye, Turkey
View →
DC
Demet Coskun
Colleague at GetirIstanbul, Türkiye, Turkey
View →
EÖ
Erden Özen
Colleague at GetirAntalya, Türkiye, Turkey
View →
CF
Christopher Fowler
Colleague at GetirSheffield, England, United Kingdom
View →
YD
Yann Doucene
Colleague at GetirParis, Île-De-France, France
View →
2 education records
Ignacio Rivas education
Grado Medio De Servicios En Restauración, Hostelería Y Turismo
Jacaranda
Educación Social
FAQ
Frequently asked questions about Ignacio Rivas
Quick answers generated from the profile data available on this page.
What company does Ignacio Rivas work for?
Ignacio Rivas works for Getir.
What is Ignacio Rivas's role at Getir?
Ignacio Rivas is listed as Customer Service at Getir.
Where is Ignacio Rivas based?
Ignacio Rivas is based in Berlin, Germany while working with Getir.
What companies has Ignacio Rivas worked for?
Ignacio Rivas has worked for Getir and Webhelp.
Who are Ignacio Rivas's colleagues at Getir?
Ignacio Rivas's colleagues at Getir include Alexandra D., Evren Cesur, Eldho Thankachan, Andreea-Iuliana Bucur, and Damla Şentürk.
How can I contact Ignacio Rivas?
You can use AeroLeads to view verified contact signals for Ignacio Rivas at Getir, including work email, phone, and LinkedIn data when available.
What schools did Ignacio Rivas attend?
Ignacio Rivas holds Grado Medio De Servicios En Restauración, Hostelería Y Turismo from Jacaranda.
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