Assign duties, responsibilities and work stations to associates. Perform personnel actions, such as hiring and take disciplinary actions if required, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets. Cashiering and cost controls. Also, part of my responsibility is to maintain accurate par levels of stocks, keep track and request beverage and food itemsDuring operations hours my main focus is on guest satisfaction and maximizing revenue by upspelling and creating a unique dining experience.As an special assignment, I was given the responsibility of the wine cellar and ensuring that all wines are keep at proper conditions in order to avoid faulty wines, which will create revenue loss. I also have to teach other colleagues the importance of order inside the cellar and advantages of practicing the up-selling techniques

Ensure guest satisfaction, guest are our most precious value therefore we need to take care of them and i have the tools and motivation to make them get the best of our venue. Assist the Outlet Manager / Assistant Manager / Colleagues to complete their tasks. Supervise my colleagues during service as i was trust by my superiors that labor because an official position as supervisor is not available.

Create daily, weekly and monthly reports using Office tools (Exel, Power Point, Access) Control to detail the actual collection of the Fee (operation charge that corresponds to the profit of the sale)Use my skills to conceptualize and explain processes to new collegues so they can develop their tasks effectively

Realizar inventarios de Stock, mantener el orden y limpieza del local junto con un colega, apertura y cierre del local, apertura y cierre de caja, manejo de tarjetas de credito/debito.Stock inventories, maintain order and cleanliness along with a colleague, opening and closing shop duties