● Lead a team of 10+ professionals in Laboratory Information Management System (LIMS) implementation and maintenance○ Mentor and train team members to foster a collaborative environment○ Develop and execute strategic plans to enhance team capabilities and system efficiency● Oversee the implementation, maintenance, and data validation of LIMS in an environmental compliance laboratory○ Troubleshoot and debug system issues● Collaborate with laboratory staff to ensure LIMS meets operational needs of internal and external stakeholders● Manage master data, including analysis configuration, sample scheduling, Instrument and calibration management● Facilitate instrument integration with LIMS; ensure data integration integrity● Configure query tags and access routines for results reporting through LIMS into departmental client databases or Electronic Data Deliverables (EDD)● Regularly review laboratory reports to ensure accurate and complete record maintenance● Provide data analytics on key performance indicators, sample throughput, QC data, and result trends○ Retrieve and compile laboratory data and reporting as required to meet client needs○ Perform sample receiving and log-in○ Perform a second check on lab data (bench results, calculations, and LIMS data entry)● Maintain, update, and record documentation related to Standard Operating Procedures (SOP), Certificate of Analysis, Demonstrations of Capability, and Regulatory compliance● Administer LIMS user account access and system training● Assist with audits in support of the QA/QC Program

● Analyzed network systems to ensure optimal security approach● Installed new software releases, performed system upgrades, configured systems, and evaluated/installed patches to resolve complex problems● Instrumental in merging & integrating server consolidation and software upgrades.● Managed interfaces for terminal loading software, rebooted system servers (VAX) as necessary, and set up new interfaces and handled Break/Fix system tasks● Created, maintained, and tested new PIMI relationships for efficiency and maintained existing ones● Provided general support for engineering, inspection, and maintenance for HES applications, including SQL database inspections● Completed quarterly SOX audits for various applications and extracted data from Oracle databases to assist with conversions to Data Stream● As system administrator for MOC Data Stream, set up new users, reset passwords, changed profiles, and created reports using a report writing tool● Maintained SQL Blending application and database, ensured blends are assigned batch numbers, and supported Planners application for sending blends to blenders● Provided systems support for engineering, blending, and HES applications, ensuring minimal downtime and optimal performance● Monitored applications for optimization, performed regular backups, and created interfaces to enhance functionality● Maintained and converted legacy applications to modern platforms, ensuring continuity and compliance● Developed comprehensive documentation for system processes and user manuals● Provided training on new applications and system updates to enhance user competency● Implemented inventory control measures to effectively track and manage IT assets

Role and Responsibilities:• Developing and complying with internal processes to maintain relevant customer details such as business opportunities, client contacts, and communications• Support the entire sales life cycle for projects, including tracking and responding to client opportunities, confirming contract details and extensions, assisting with proposal development, preparing for client meetings and onsite visits, and capturing client feedback• Preparing and managing engagement-related contracts and documents, including ensuring all sales opportunities have approved bill rates, contract terms, and fees • Supporting the growth of the team, including screening candidates provided by recruiting, scheduling interviews for BCI consultants, clients, and onsite consultant leads• Work closely with recruiters in efforts related to candidate activities, including quality assurance, candidate follow-up, candidate retention and extension, lead generation, re-marketing, and assignment end• Coordinating with internal groups and partners to facilitate consultant onboarding to BCI clients’ sites• Collaborating with internal team members to continually enhance operational processes to improve business operations, client experience, and operational efficiency and cadence of the team • Work on projects assigned on an ad hoc basis and may assist other corporate initiatives as necessary• Partner with the software delivery team ensuring client expectations regarding projects are established and maintained; conduct follow-up activities with client contacts to ensure customer satisfaction.• Manage and submit accurate sales activity and monthly forecasting of revenue into the pipeline • Work with delivery team to identify customer needs; be continuously alert and responsive to changing customer business environment and conditions. The selected candidate will be required to spend time at the client site, attend client outings, and participate in networking events

• Document, track, and research merchant technology reported issues called into the Technology Operations Support hot-line • Research and resolved issues escalated from Technology Operations internal alerts, Help Desks, Support Groups and other departments• Provides accurate problem identification, ticket documentation and customer/vendor dialogue• Provides activity, progress and status reports to management and keeps management posted of any critical issues• Weekend support requirement and will involve support on Sat / Sun as part of shift based coverage.• Merchant Services, a global payment processor, ensures that more than $1.4 trillion in transactions move seamlessly each year from consumer to bank and back to its 300,000 merchants• Helped run and optimize the MACD ordering system which handles the replacement of Branch computer equipment.• Coordinated the delivery and setup of equipment using eagle ticket system and utilizing field power to dispatch techs to locations• Basic understanding of Network Infrastructure • Familiar with protocols and services • RedHat Enterprise Linux 6 & 7, Microsoft Windows Server 2012+, Solaris 10 & AIX 6/7• Experience with NoSQL and/or Microsoft SQL & Oracle RDBMS• Python, Unix Shell, Perl & PowerShell scripting• Knowledge of SOAP, REST, WCF, XML and Webservices based frameworks

 Maintained and resolved issues with POS system to maintain maximum system uptime Diagnose, Repair/Replace and upgrade all components of desktops, laptops, including hard drives, CPUs, memory, wireless network cards and many other peripherals  Understands encryptions types including Encrypting File System (EFS), BitLocker To Go, virtual private network (VPN),public/private key (PKI) certificate services; and SSL Familiar with malware; Ransomware, Spyware, Rootkit, Virus, Worms and Trojan Horses Configure Microsoft Edge, Cortana, Hyper-V, configure settings using MSCONFIG, configure processes and applications using Task Manager, configure computer management Backup and restore; disaster recovery; clustering; Active Directory restore; folder redirection; data redundancy; uninterruptible power supply (UPS) Interact with customers via telephone and ticketing system from our NOC in Las Colinas- Support of VoIP endpoints and related equipment Interact with customers via telephone and ticketing system from our NOC in Las Colinas- Support of VoIP endpoints and related equipment.  Support custom end user programming on our hosted VoIP system- Support field technicians remotely with installations and testing Support Sales with any technical needs• Basic understanding of Network Infrastructure • Familiar with protocols and services • RedHat Enterprise Linux 6 & 7, Microsoft Windows Server 2012+, Solaris 10 & AIX 6/7• Experience with NoSQL and/or Microsoft SQL & Oracle RDBMS• Python, Unix Shell, Perl & PowerShell scripting• Knowledge of SOAP, REST, WCF, XML and Webservices based frameworks

● Coordinated crews to enhance efficiency and productivity, ensuring structural and aesthetic integrity of all projects● Improved efficiency in personal property removal before project commencement, reducing startup time and minimizing downtime overhead● Operated and maintained various types of concrete pumps, adhering to safety guidelines and manufacturer's instructions● Connected hoses and pipelines to the pump and set up the system for concrete transportation to designated areas● Transported the pump truck to and from job sites and assembled equipment onsite● Controlled concrete output by directing the pump's boom and ensured equipment cleanliness and functionality● Completed and submitted pump inspection and maintenance documentation● Promptly reported incidents, accidents, and unsafe conditions to management● Adhered to company policies, maintained necessary licenses, and complied with all required documents and testing

● Provided customer service, implementing company policies and procedures● Trained new crew members on daily operations and safety standards● Actively participated in preventative maintenance activities and conducted equipment inspections in the field● Complied with environmental and safety rules, standards, and company policies throughout tenure● Maximized well efficiency by operating particulate silicone and proppant units, handling hundreds of thousands of pounds of various sand densities● Operated, calibrated, and maintained all fracturing equipment daily, ensuring effective operation for job assignments○ Equipment included various heavy equipment, including cranes, rigs, and pipelines● Performed construction site tasks such as digging, building, and material movement● Ensured compliance with OSHA regulations for safe equipment operation● Executed horizontal drilling operations efficiently and accurately

•Performs maintenance and control of transportation throughput landing zones, ports (air and sea), and terminals.•Conducting port, arrival/departure airfield, helicopter landing zone•Passenger service representative•Load/unload helicopters with cargo, load/unload Military and Nonmilitary ships•Inventory cargo necessities (straps, top/side nets, and chains)•Review logistics performance with customers against targets, benchmarks and service agreements.•Develop and implement technical project management tools such as plans, schedules and compliance matrices.•Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources.•Direct and support the compilation and analysis of technical source data necessary for product development.•Determine logistics support requirements, such as facility details, staffing needs, or safety or maintenance plans.•Propose logistics solutions for customers.•Provide logistics technology or information for effective and efficient support of product, equipment, or system manufacturing or service. Green Task Statement •Evaluate the use of inventory tracking technology, Web-based warehousing software, or intelligent conveyor systems to maximize plant or distribution center efficiency. Green Task Statement •Develop logistic metrics, internal analysis tools, or key performance indicators for business units.•Analyze or interpret logistics data involving customer service, forecasting, procurement, manufacturing, inventory, transportation, or warehousing.

• Assist customers by bagging their groceries.• Restocking shelves with merchandise.• Inventoried supplies and ordered more as necessary.