Ignacio Lequerica Email & Phone Number

Torrelodones, Es

Torrelodones, Es

Madrid, Community Of Madrid, Spain

Account management for Spain and LATAM.

Madrid, Community Of Madrid, Spain

• Customer management for Vodafone Group and Vodafone Spain to drive expectations and messaging around Search&Recommendations and Voice services• Voice of the Customer to drive internal research (quantitative and qualitative) gathering information to influence Product evolution• Product Management support for roadmap presentations and Change Requests definition for Search&Recommendations and Voice features• Support and promote technical discussions for product integration. API definition or customization, back-end scalability needs, metadata structure requirements, HW integration for far-field solution, S&R integrations for OTT services (Netflix)➢ Key achievements:The definition of a new process (Customer Engagement Layer) to streamline customer communication, improve the Core Product Roadmap presentations, product evolution and customisation, and positively influence the Vodafone TV product definition.

Madrid Area, Spain

• Leader of the customer account relationship, promoting growth in business, identifying new opportunities, identifying and addressing issues, and ensuring a positive business engagement• Customer Management to understand priorities, spot new opportunities, and properly address issues and concerns• Technical sales lead, presenting and explaining solutions to Spanish customers’ technical team, demonstrating new products, helping to define integration approaches, working with product managers, engineers and architects➢ Key achievements:In partnership with executive leadership, I consolidated the main local account by supporting the launch of a new generation TiVo UX platform including contract negotiations, product scope definition and project execution. I promoted and hosted « Innovation Day » sessions to help drive product evolution. I also led the product definition to maximise the lifetime of the UX legacy platform.

Madrid Area, Spain

• Engineering and consulting program management in Pay TV international projects. • Work teams management (40+ size team).• Operations coordination and program tracking.• Main knowledge areas: Program Management, Customer Management, metrics, analysis, Agile, SCRUM, DTV, embedded systems, integration, TVE, OTT, CDN, DVB, MPEG.➢ Key achievements:In partnership with the company partners, I supported the account management, hiring, training and professional development of technical resources to increase headcount by more than 80% fueling the company’s growth.

Madrid Area, Spain

Senior Program Management for TiVo deployment at Ono. E2E solution integrating a new STB platform (Cisco) and the existing QAM VOD Arris system.• Product development, integration and Quality Engineering testing• Support product evolution and roadmap presentations• Lead on product localization and customization• Platform: STB Cisco 8685DVB (Broadcom 7019) HD, DVB-C, MPEG-2 and MPEG-4.• Main Features: PVR, HD UI, HD LiveTV / Trick play, Guide/ Mini-Guide, recordings conflict management, Multi-room Streaming (MRS), Search, IPVOD / QAM VOD, DLNA / USB, Gamepad support.➢ Key achievements:I lead the local team of SW Developers, QA Testers and Support Engineers towards the launch of the first TiVo PVR in the Spanish market, TiVo’s second international deployment.

Madrid Area, Spain

➢ Portugal Telecom – MEO (Satellite) Conditional Access, DVB signalling, provisioning and STB client SW deployment. - Provisioning backend definition and deployment. - UI specification and customisation follow-up with the customer. - Platform: Pace STB, DSR 7131 MPEG 2 and MPEG 4, Nagravision / Quative backend - Main Features: PVR, HD channels, recordings conflict management, settings, self-installation, IPPV, Suggestions.➢ TvCabo - ZON Conditional Access, DVB signalling, and client SW deployment over OTV 2.4 middleware. Satellite and Cable networks. - Overall program management. - Client SW QA team lead and follow up deployment. - Operations follow up with the customer. - Platform: Thomson (DST 2020, DCI804) and Pace (DSR and DCR 7151 and 8151) PVR and zappers. - Main Features: PVR; HD channels, recordings management, Low Power Management, Remote Scheduling, Catch Up and Start Over, Series Linking, Search, Recommendations. - Account management support.➢ Key achievements:I drove the product definition and launch of the satellite HD PVR and the evolution of the cable HD PVR with CAS and UX solutions.

Madrid Area, Spain

MHP STB with PVR and HD capabilities. Program management on the TV Engineering Ono department.- Product specification (middleware, application features and user interface).- Follow up on the MW stack implementation and integration between the new HW platform (Motorola), MW stack, applications and back-office systems.- Follow up on VOD (Arris) upgrade parallel project.

Madrid Area, Spain

• • IT support service lead and PCs replacement service for TME complete roster (over 7,000 users all across Spain)• 30+ team of IT engineers• Customer management during Project execution with tight deadlines• Service constant customization to constant new requirements• SLAs ande KPIs definition and follow up➢ Key achievements:I streamlined the process and lead the team to upgrade the whole TME company base of PCs, over 7K+ devices across Spain. I also lead the IT support to computer users with strict SLA tiered targets

• Networking HW maintenance projects and service planning and execution. • Writting of commercial proposals for support & maintenance of networking hardware including network-monitoring services• Network Security Consulting. Checkpoint Firewall-1 and Cisco PIX➢ Key achievements:Telefónica Soluciones Network Monitoring Center definition. Team recruiting and training, process definition and SLAs follow up

Advanced Finance Executive Program For Executives (110H), Finances

Ccna, Networking

Cisco CCNA

Telecomunications Engineering, Computing Science