Oversee Front Desk, Optician, and technician departmentEfficiently and accurately work up patients for comprehensive and sub-specialty optometrists.Assist provider in meeting governmental and coding requirementsRespond appropriately and promptly to patient questions within scope of role.Provide excellent customer service to patients and teammates.Receive, organize, notification with patient orders such as contact lenses and eyeglasses from vendors. Assist… Show more Oversee Front Desk, Optician, and technician departmentEfficiently and accurately work up patients for comprehensive and sub-specialty optometrists.Assist provider in meeting governmental and coding requirementsRespond appropriately and promptly to patient questions within scope of role.Provide excellent customer service to patients and teammates.Receive, organize, notification with patient orders such as contact lenses and eyeglasses from vendors. Assist in verifying contact lens order faxes from outside companies.Be familiar with scope of optometry and be able to explain the benefits of an eye exam. Be able to educate about purpose and importance of annual eye exam and its components. Show less

Create a connection and develop rapport with customers to provide outstanding, personalized service.Listen carefully and connect with customers to understand their top financial priorities and to uncover products and solutions that will benefit them.Ensure customers/clients are quickly connected to the appropriate teammate with the expertise to meet their needs.Meet or exceed sales goals by influencing customers to learn about products/services that will benefit… Show more Create a connection and develop rapport with customers to provide outstanding, personalized service.Listen carefully and connect with customers to understand their top financial priorities and to uncover products and solutions that will benefit them.Ensure customers/clients are quickly connected to the appropriate teammate with the expertise to meet their needs.Meet or exceed sales goals by influencing customers to learn about products/services that will benefit them.Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness and serve customers.Accurately and efficiently process transactions such as customer deposits and cashing checks.Assist customers with inquiries and/or problem resolution in a professional and composed manner, and escalate to manager as appropriate.Inform and educate customers on how to conduct simple transactions through self-service technologies. Show less

Help patients get prepared for specific tests that will test or measure their eyes and their vision abilities.Clean machines after patient visits in preparation for the next patient, calibrating machines and readying them to perform testing.Perform certain types of testing on patients, including color and depth perception, near and far acuity as well as visual field and macular integrity. Work often with the patients of an optometric clinic and must record results in a standard… Show more Help patients get prepared for specific tests that will test or measure their eyes and their vision abilities.Clean machines after patient visits in preparation for the next patient, calibrating machines and readying them to perform testing.Perform certain types of testing on patients, including color and depth perception, near and far acuity as well as visual field and macular integrity. Work often with the patients of an optometric clinic and must record results in a standard way to present to the optometrist.Answer phone calls and schedule appointments as well as provide patients with their aftercare instructions, giving them prescriptions from the optometrist, providing them with any medication the facility keeps on hand via the optometrist’s orders and making phone calls on behalf of the office. Must work well with people and explain care procedures accurately.Handle a large amount of work on a daily basis as well as serve patients and the optometrist for whom they are working in a variety of ways. Show less

Explain proper spa procedures, as well as answer any questions in a respectful manner.Ensure that each guest is provided with the proper spa accessories.Make hourly checks to ensure that the spa environment is always pleasant for each guest.Take ownership of guest’s problems or complaints, and refer situations to a supervisor or manager if unable to fully satisfy the guestUnderstand level one knowledge of Rio booking system (look up guests’ appointments, print… Show more Explain proper spa procedures, as well as answer any questions in a respectful manner.Ensure that each guest is provided with the proper spa accessories.Make hourly checks to ensure that the spa environment is always pleasant for each guest.Take ownership of guest’s problems or complaints, and refer situations to a supervisor or manager if unable to fully satisfy the guestUnderstand level one knowledge of Rio booking system (look up guests’ appointments, print itinerary).Ensure that each guest enjoys their overall spa experience. Show less

Provide each guest with information about the theater.Use the employee computer to provide guests with information about current movie showings.Used the cash register to handle concession sales and ensure that money handled is balanced at the end of each shift.Maintain theaters to ensure that each guest finds the theater in clean working condition.