• Lead innovation in last mile logistics by implementing projects with HQ and market cross-functional teams, such as Pick Up Points implementations.• Elevate online customer experience by leading Nespresso global track and trace (T&T) solution roll-outs at Nespresso Markets• Defined and planned multiple project roll-outs roadmaps across Nespresso markets managing either internal and external stakeholders• Lead change management across markets ensuring the right understanding and commitment on new initiatives and processes• Challenged and standardized existing PM methodology and documentation with a lean approach.• Support Nespresso Markets on operational performance KPIs by leading the implementation of On Time Delivery and Carrier SLAs KPIs• Lead and supported the set up of warehousing and transport operations in new Nespresso markets• Lead Last-Mile Delivery strategy roadmap definition at Nespresso Markets

• Developed last-mile partners focused on customer convenience• Diversified delivery services portfolio in order to increase product accessibility and availability• Managed relationships with last-mile external partners• Led projects and initiatives such as Pick up Point or Nespresso your time implementation.• KPI's: - Ensured a high delivery service level of 98,5% over distant orders - Contributed to Logistics Complaints reduction• Calculated annual variable distribution cost budget and reviewed monthly forecast updates • Analyzed high data volumes in order to drive customer centric decision• Implemented an E2E operational dashboards in order to simplify data analysis and troubleshoot logistics issues• Nespresso Sustainability Committee Member• Managed Nespresso Recycling Operations. Troubleshooted daily issues.• Proposed action plans in order to increase recycling rates• Calculated annual Recycling Operations budget and reviewed monthly forecast updates

• Prepared the Supply Chain internal auditory according to the Schneider Production System (SPS).• Managed and proposed action plans based on the SPS principles.• Analyzed, optimized and negotiated logistics agreements with suppliers.• Assisted the Logistic department with stock optimization, wording procedures, and KPIs reports.

• Managed the outsourced production processes.• Managed the supply of finished goods in conjuction with the functional areas (Quality and Technical).• Ensured the delivery of finished products on time as required by the forecast and the stock policy.• Participated in the monthly supply meetings with the SC and Procurement Coordinator LATAM and third parties.

•Quoted Industrial components to customers (pumps, valves, filters, heat exchangers and spare parts).•Managed Purchase Orders.•Designed and selected heat exchangers according to customer application.•Monitored commercial offers and contacted suppliers and customers.