- Plan, review, and coordinate Administration (e.g., provide standard clerical duties, create reports and manuals, maintain personnel databases), HR (e.g., oversee onboarding/offboarding processes, provide staff orientation, training, and guidance), Accounting (e.g., manage payroll, support AP/AR teams), Legal (e.g., compliance with recruiting, hiring, and regulatory procedures and activities) and Insurance & Risk (e.g., manage claims, safety protocols, and policies) procedures and systems.- Maintain, develop, and improve all company policies, workflows, and office operations.- Devise ways to streamline processes and ensure the smooth and adequate flow of information among all departments.- Provide specific support to the international summer staff recruiting, legal/immigration procedures, and retention efforts.

- Provided a biblical worldview education and contributed to student learning, growth, and advancement.

- Supported the public policy team’s advocacy efforts by providing strategic assistance to business, operations and corporate reputation across multiple sectors, including e-commerce, logistics, competition, privacy, audiovisual and finance. - Conducted policy research and legislative analysis to actively mitigate and resolve regulatory risks.- Contributed to the achievement of public policy objectives through relationship-building efforts with key stakeholders and through the planning, management and execution of projects.- Managed internal communications and meetings, drafted documentation and oversaw budget and onboarding processes.- Coordinated with the finance department for the processing of purchase orders and billing invoices under tight deadlines, showcasing efficient budget planning and spending as well as one of the best yearly results by department worldwide.

- Managed a wide range of insurance claims, determining the extent and validity of each claim and investigating any potential fraudulent activity, ensuring that each case was dealt with efficiently.- Liaised with policyholders, underwriters, brokers and external experts for the provision of services following a loss, including loss adjusters, repairers, lawyers, physicians and forensic accountants.- Settled and processed payments, managed internal and external communications, collected data and updated databases.- Successfully handled large-scale losses and complex cases worldwide, including physical injuries, fire and structural damage and building collapses.- Acquired extensive experience in the public liability, property and travel insurance sectors.

- Managed day-to-day operations for the Student Services Office and provided support to international and domestic students.- Coordinated a variety of programs and special projects, including the compliance strategy with new data protection regulations, the allocation of scholarship grants, new-hire training and the development of internet and social media content. - Provided administrative support and managed the school director’s agenda, overseeing travel arrangements and logistics for events, conducting research, document drafting and database management.

- Researched, analyzed and monitored policies and relevant socioeconomic trends, providing support to diplomatic staff and consular assistance to Spanish citizens, foreign nationals and organizations in Germany.- Processed civil registry records, translated and drafted diplomatic cables, in-depth reports and telegrams to be sent to Madrid.

- Processed hotel reservations and managed operational procedures and compliance with security and safety standards.- Liaised with rooms division and reservation managers, travel agents and NH hotels in Europe. - Provided customer service support, answering inquiries, dealing with complaints and processing settlements, payments and cancellations.- Mastered the use of Microsoft Dynamics Navision and SAP software.

- Strategized the provision of goods to traders, craft companies and the industrial and service sectors.- Liaised with national and international service providers, monitored product quality standards, sales volumes, legal compliance and the planning of logistical business processes, goods receipt, storage and dispatch.

- Coordinated school activities, student guidance, counseling and progress assessment with the school manager and teachers.- Provided orientation, curriculum, and logistical support to international students upon arrival.- Created group classes and managed a variety of projects, language testing, payments, inventory and databases.

- Supported the Senior Attorney in providing legal counseling to multinational firms and companies in the context of ongoing projects, international contract negotiations and day-to-day business and operations.- Conducted legal research and analysis in order to provide guidance and advice to clients concerning cases in German and European law domains.- Prepared a wide range of documentation, including letters, amendments, contracts, business mergers, compliance, license and confidentiality agreements and legal risk assessments, among others.

- Conducted legal research and analysis, attended court hearings (industrial tribunals and magistrate courts) and meetings in order to provide guidance and strategic advice to clients during ongoing cases.- Drafted a wide range of document, including letters, amendments, contracts, business mergers, compliance, license and confidentiality agreements and legal risk assessments.- Acquired knowledge and hands-on practice handling cases in German and EU law.

- Organized coursework and prepared learning and exam preparation materials.- Oversaw and assessed student progress and drafted reports accordingly.- Created tailored one-on-one conversation classes and group classes for elementary, middle and high school students, professionals and adults.

- Managed the restaurant and bar area and coordinated the product inventory and provision of supplies.- Handled the cash register and collected payments.- Assisted with the preparation of events and other programs. - Provided customer service to international clients in several languages: German, French and English.

- Led the Human Resources Department and managed a team of 6 people, conducting recruitment, coaching, mentoring, leadership, consulting and development activities. - Evaluated and assessed recruitment plans, managing training initiatives to increase member effectiveness and retention.- Supported the President on association and objective growth, development and performance practices in order to develop and improve member and customer relations.

- As English teacher at a private academy for primary and secondary high school students and adults, I managed groups and tailored individual conversation classes.- Developed and administered short and long-range lesson plans, quizzes and tests .- Provided one-on-one assistance to students and authored high-level English exam preparations.