Ignasi Camp Email & Phone Number

Entrepreneur with 15+ years of successful experience in creating, growing and managing technology based companies.Career background in software solutions and IT consulting services, with expertise in Help Desk, IT Service Management, Customer Service, Service Automation and Agile Product Development solutions under the on-premise and cloud based models. Strong commercial sales, marketing & strategic capability with successful record of driving profitable growth as well as delivering value-added solutions to the market with an effective customer focus. Engaging leader with strong record in new market growth & creating vision to deliver outstanding performance with entrepreneurship and general management experience across all key business functions.Specialties:Entrepreneurship, global business and organization development. Leadership, Strategy development and Team building. Sales and marketing management. Direct sales and channel/distributor development and management. Online, License and Cloud based solutions. SMB, Corporate and Enterprise segment experience. Help Desk, Customer Service, ITSM, ITIL, Process Automation, CRM, IT Security, Agile, Scrum and Kanban. Highly result oriented.

Listed skills include It Service Management, Business Development, Itil, Enterprise Software, and 18 others.

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  Managing Partner

  Servicetonic

  Feb 2008 - Present - Barcelona Area, Spain

  Service Automation and Management has never played such an important part in business as it does today, and this trend will continue far into the future.ServiceTonic SL, is the company based in Barcelona (Spain), that develops ServiceTonic the Service Automation and Management Software that helps companies improve the way they manage their services. A combination of a rich functionality, easy customization without programing, ease of use and its unique multiservice capability positions ServiceTonic as the solution for automating and managing services such as a Help Desk, IT Support, ITIL based IT Service Management, Customer Service as well as any other kind of service that deals with customers or users incidents, issues, requests or tasks, including those related with departmental areas such as HR, Finance, Administration, Sales, Facilities Management and Logistics among others.Are you concerned about how services are being managed in your organization? Do you want to improve the service provided to your internal or external customers? Are you an IT Integrator Company or an IT Service Provider looking for value-added products to expand your current portfolio? ... Let’s talk.